About Vergent LMS, Inc.

Vergent LMS provides the most comprehensive and scalable lending management solution on the market. Spanning the entire loan cycle from loan origination to servicing, Vergent’s software solutions are tailored for each unique industry and suitable for any kind of loan product. Custom loan modules; robust reporting; integrated partner features; retail, dealer, and customer portals; and the compliance tools needed to lend confidently. As a trusted Fintech partner, Vergent LMS offers the cloud-based, SaaS technology, and leading customer service businesses need to succeed. Our world-class software solutions ensure the dominant edge business leaders require to cultivate customer relationships and grow. 

About the Role 

The People & Culture Specialist is a key partner in creating an exceptional employee experience at Vergent. Working closely with the Director of People & Culture, this role helps build the processes, programs, and day-to-day support that make our workplace feel connected, consistent, and people-centered. The ideal candidate brings positive energy, strong organization, and a passion for helping employees thrive at every stage of their journey. 

Key Responsibilities 

Onboarding & Offboarding 

• Design and manage structured onboarding and offboarding programs that create a positive experience for employees. 

• Coordinate with hiring managers to ensure new hires have everything they need from day one. 

• Prepare exit processes that reflect respect and professionalism. 

Engagement & Culture 

• Plan and execute engagement initiatives, recognition programs, and culture-building activities. 

• Organize events, surveys, and feedback loops to keep our culture strong and inclusive. 

• Track engagement metrics and recommend improvements based on data and employee input.

People Operations 

• Maintain accurate employee records in the HRIS and ensure data integrity. 

• Assist with payroll processing and benefits administration, ensuring compliance and timely support. 

• Support policy updates and help communicate changes effectively. 

Compliance & Reporting 

• Ensure adherence to employment laws and internal policies. 

• Assist with audits, reporting, and documentation for compliance purposes.

Employee Support 

• Serve as a resource for employee questions and provide guidance on policies and procedures. 

• Help troubleshoot issues and escalate concerns when necessary. 

Special Projects 

• Collaborate on initiatives that enhance the employee experience, from wellness programs to process improvements. 

• Bring fresh ideas to the table and help us innovate how we support our people. 

Qualifications 

• Bachelor’s degree with 1 year of experience (internships included) OR 2+ years of experience in HR, People Operations, or a related field. 

• Strong organizational and project management skills. 

• Excellent communication skills - you know how to connect and build trust. 

• Tech-savvy and comfortable with HRIS systems and Microsoft Office Suite. 

• Positive energy and a passion for creating a great workplace.