The Key Account Manager will develop and maintain strong relationships with key customers, drive sales growth, and ensure customer satisfaction. This role will be responsible for managing high-value accounts, identifying new business opportunities, and collaborating with internal teams to deliver tailored solutions that meet client needs. The ideal candidate has a proven track record in account management, sales strategy, and business development.

• Develop and maintain strong, long-term relationships with key clients to maximize sales opportunities.
•  Serve as the primary point of contact for assigned accounts, addressing customer inquiries, concerns, and requests promptly.
• Identify and pursue new business opportunities within existing accounts and potential new clients.
• Analyze market trends, customer needs, and competitive activity to develop strategic sales plans.
• Negotiate contracts, pricing, and service agreements to ensure mutually beneficial outcomes.
• Work closely with internal teams, including marketing, product development, and operations, to ensure seamless delivery of solutions.
• Monitor key performance indicators (KPIs) and sales metrics to track progress and drive continuous improvement.
• Prepare and deliver sales presentations, proposals, and reports to stakeholders and senior management.
• Participate in industry events, trade shows, and networking opportunities to expand market presence.

• Bachelor’s degree in Business, Sales, Marketing, or a related field (or equivalent work experience).
• 5-7 years of experience in sales, account management, or business development.
• Proven ability to manage and grow key customer relationships.
• Strong negotiation, presentation, and communication skills.
• Excellent problem-solving and analytical abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel as needed for client meetings and industry events.