Customer Service Representative – Pinole Pet Hospital
Pinole, California
Schedule: Full-Time

Does helping others—furry or human—make your day? We’d love to meet you!

Are you passionate about animals and love helping people? Do you have at least 6 months of experience in customer service or in the veterinary industry? Do you thrive in a team where everyone supports each other and enjoys a good laugh? If so, we’d love to welcome you to our growing team as a Customer Service Representative!

🐾 Why Join Us?

We’re a small but mighty team with big hearts and a strong reputation for quality care. Pinole Pet Hospital has been proudly serving the community since the 1960s and was one of the first hospitals to join the VetnCare family.

We’re passionate about what we do and stay true to who we are as individuals, making this a joyful and rewarding place to work. If you’re looking to grow alongside a small but mighty team that genuinely cares—for each other, for our clients, and for the community—you’ll fit right in!

🐾 What You'll Do

• Greet clients and their pets with warmth and professionalism
• Manage appointment scheduling, client communications, and patient check-ins/outs
• Support the team with occasional tasks
• Maintain a clean, organized, and welcoming reception area
• Assist with administrative duties, including record-keeping and payment processing

🐾 Our Facilities

• Primary Care
• Emergency
• Surgical Suites
• Dental Suite
• Diagnostics
• Specialized Equipment

🐾 Perks of the Role

• Primary care, emergency and dentistry
• Great community with nearby restaurants, coffee shops, and shopping
• Awesome team of 8 professionals who are happy to mentor and learn
• Only 2 minutes away from public transportation

Ready to grow your skills in a welcoming, upbeat hospital?
Apply today and become a part of the Pinole Pet Hospital family!

For individuals assigned and/or hired to work in California, VetnCare is required by law to include a reasonable estimate of the compensation range for this role. A reasonable estimate of the current range for this position is $20.00 to $22.50 dependent on experience.

This compensation range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensures and certifications, education, and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case.