About Vintage Hill Consulting
Established in 2016, Vintage Hill Consulting is an HCM professional services firm in Raleigh, North Carolina, with remote consultants across the continental United States. Our consultants partner with organizations across multiple industries by providing vendor selection, implementation support, technical, optimization, and managed services, helping them realize their full HCM solution investment while maximizing an organization’s most valuable resource: its people.
At Vintage Hill Consulting, we are proud to be an equal opportunity employer. We believe in partnership, empowerment, and integrity, and commit to providing a mutually respectful work environment.
Description
Vintage Hill Consulting is seeking experienced Consultants to support client projects in Dayforce with a high focus on client satisfaction.
Does this describe you?
- Experience leading Dayforce projects to on-time, on-budget, in-scope, happy clients
- A drive for client success in every interaction
- Knows the magic formula for building trust quickly
- Loves detail and cannot understand why anyone wouldn’t
- Thinks outside of the box
- “Soft skills” that make colleagues envious, bolstered by an exceptional sense of humor
- An insatiable desire to discover new ways of doing things better
- Project Management, Organization Readiness, Change Management…it’s all in your wheelhouse
- “Client Whisperer” is your secret nickname
If so, Vintage Hill Consulting offers a friendly, like-minded environment where you'll thrive and have some fun in the process.
Key Responsibilities:
- Cultivate strong relationships with VHC clients and offer expert guidance on maximizing the use of their Dayforce solution.
- Balance time and energy effectively in order to deliver service to concurrent clients.
- Leverage your knowledge of Dayforce and business processes/operations to build and execute a comprehensive and effective client-side task list and project plan.
- Collaborate effectively with a broad range of stakeholders to understand their business requirements.
- Configure Dayforce to meet clients requirements.
- Conduct system and quality assurance testing.
- Assist in the development and maintenance of documentation, and provide training and support on the effective use of Dayforce.
- Proactively identify issues and propose practical solutions to meet the business needs while remaining on-time and within the scope.
- Contribute to the development and growth of Vintage Hill’s Dayforce Delivery Services practice.
Qualifications
Skills & Requirements:
- Minimum of 3+ years implementation, configuration, and leading functional client-side support across the full suite of Dayforce
- Strong sense of ownership for individual work assignments, team goals, and organization initiatives
- Ability to build relationships and influence with external and internal clients
- Excellent personal time management skills; excellent judgment in determining priorities
- Persistence: pushes self and others for results, seldom gives up even in the face of resistance or setbacks
- Successful track record of improving client satisfaction
- Effective performance in a work environment that requires hard work, has periods of high stress, tight deadlines, occasional ambiguity, and where change is embraced as a method of continuous improvement
- Strong communications skills - written and verbal
- Work independently without daily supervision resulting in positive outcomes
- Ability to manage schedule with availability outside of working hours in those dire client moments
- SQL and XML knowledge is a plus.
Preferred Skills:
- 1-2 years full-time remote work experience
- Experience as a team member in a Professional Services Organization
- Professional experience in client Organization Readiness and/or Change Management
- Innovation skills: enjoys collaborating in process enhancement and services innovation efforts
- Creativity: has demonstrated creative solutions to problems in the interest of the client