About VIP Hospitality LLC

Incorporated in 2004, our company seeks to efficiently elevate the experience of valued patrons and guests served by our contractees exclusively within the hospitality, travel, and tourism industries.

About the role

• Coordinators play a role in the support of Navigators and Navigator Buddies volunteering their time to make Sky Harbor, PHX, the friendliest airport in America! 

What you'll do

• Greet and conduct briefings with Navigators.
• Transit the airport, meeting with Navigators and Buddies, providing support or training.
• Participating in reviews and scheduling of Navigators on an hourly at most day to day basis.
• Be a central source of contact primarily at the Navigator Office and secondarily at the Compassion Corner for Navigators, Buddies, and guests making use of the Compassion Corner.

Qualifications

• Minimum qualification of at least six (6) months of airport customer service related work or volunteer services.
• Ability to communicate effectively with Navigators, and airport guests and stakeholders.
• Prior work as a guest services representative for a minimum of six (6) months is preferred or related Sky Harbor Airport experience that involves information services and wider knowledge of the Phoenix community and airport offerings.
• Preference for those with prior experience working with volunteers or themselves engaging in volunteering.