Office Manager

Who we are:

third way health (www.thirdway.health) helps medical practices and healthcare organizations across the United States to improve the patient experience while reducing the administrative burden on practice owners and management. We enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. What unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience.

Position Overview:

The Office Manager will play a crucial role in ensuring the smooth operation of our physical office spaces, fostering a productive and positive work environment for our employees. The ideal candidate will possess strong organizational, communication, and management skills, with a proven track record of effectively handling office operations and employee engagement initiatives.


Key Responsibilities:

  • Office Operations Management:

    • Oversee the daily operations of our physical office spaces to ensure a safe, clean, and efficient working environment.

    • Coordinate maintenance and repairs to ensure the office is in top condition.

    • Support renovations and construction of new office space.

  • Team Management:

    • Manage a team of 2 cleaning staff, including scheduling, task assignment, and performance evaluation.

    • Lead by example to foster a culture of excellence, respect, and team collaboration.

  • Vendor and IT Management:

    • Establish and maintain relationships with vendors, including negotiating contracts and ensuring the timely delivery of services and supplies.

    • Manage local IT vendors to ensure our technology infrastructure meets our operational needs and resolves issues promptly.

  • Supply Management:

    • Responsible for the procurement and inventory management of office supplies, equipment, and furniture.

    • Implement cost-saving measures without compromising quality or productivity.

  • Employee Experience:

    • Organize and execute employee-related events such as birthdays, celebrations, and incentive trips to enhance team morale and culture.

    • Serve as a point of contact for employee queries related to office operations and facilitate a supportive working environment.

  • Project Support:

    • Support internal operational projects as needed, providing logistical and administrative assistance to ensure project success.


Desired Experience and Qualifications:

  • Bachelor's degree preferred

  • Minimum of 3 years of experience in office management or a similar role, preferably within a fast-paced, dynamic environment.

  • Strong leadership skills with experience managing staff and fostering a collaborative team environment.

  • Excellent organizational, time-management, and problem-solving skills.

  • Proficient in vendor management and negotiation.

  • Experience with IT infrastructure and vendor management is highly desirable.

  • Fluent in Spanish and proficient in English, both written and spoken.

  • Ability to handle multiple tasks and projects simultaneously, with an eye for detail.

  • Strong interpersonal skills with the ability to engage and motivate employees.

  • A proactive and flexible approach to work, with the ability to adapt to changing priorities.

Operations

Medellín, Colombia

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