Please be advised: Visio Lending does not accept unsolicited resumes or services from third-party recruitment agencies. In the event, that a recruiter or agency submits a resume or candidate without an agreement Visio Lending shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to Visio Lending employees, shall be deemed the property of Visio Lending. 

About Visio Lending

Visio Lending is the nation’s leader in rental home financing. Founded in 2012, Visio enables small- to medium-sized investors to grow their rental home and vacation rental portfolios. Headquartered in fantastic Austin, Texas, since late 2015, Visio has financed more than $3 billion in Rental360 DSCR loans.

Why We Love Working at Visio:

We at Visio are passionate about working together towards our goals to continually push this company forward.  We innovate, collaborate, celebrate team successes, and recognize individual accomplishments.  Every position and every person matters here.  We value our employees, and we like to promote from within, so as the company continues to grow so can you.

How to Apply?

To be considered for employment, please submit your application online.  While we appreciate all the interest we receive, only candidates selected for phone screening, or an interview will be contacted directly.  You will receive application status alerts via email so make sure your email address is accurate.

Note: Incomplete applications will not be considered.  Unanswered application questions or responses indicating “see resume” will be considered incomplete and you will be removed from consideration.

Visio Financial Services, Inc. is an Equal Opportunity Employer

The Opportunity:

We are seeking an Office Manager to manage the daily office operations and serve as the first point of contact at our Austin headquarters. This role blends front desk coverage with facilities oversight, supply management, mail handling, vendor coordination, and support for onsite events and onboarding logistics.  

As the face of the office, this person ensures the space is well-stocked, professional, and running smoothly—while providing key administrative support across multiple departments. 

As the Office Manager with Visio, you will contribute to the Company by:

• Greeting visitors and manage the guest check-in process 
• Answering incoming calls and direct inquiries professionally 
• Maintaining a clean, organized, and welcoming front desk area 
• Being the point person for day-to-day in-office questions or needs 
• Receiving, open, and sort all incoming mail and packages and tracking outgoing mail and maintain logs for time-sensitive deliveries
• Scanning and electronically delivering mail to appropriate internal recipients  
• Serving as the FedEx administrator, including:  
• • Generating shipping labels  
  • Ordering supplies  
  • Scheduling pickups  
  • Troubleshooting shipping issues  
  • Managing user access  
• Acting as the primary contact for building management and office vendors  
• Coordinating maintenance, repairs, workspace changes, and signage  
• Maintaining copiers, printers, scanners and other office equipment 
• Managing office seating, meeting room schedules, safety signage, and general layout updates 
• Maintaining compliance tasks, including:  
• • Fire extinguisher and safety equipment inspections  
  • Badge management and access tracking  
  • Emergency exit signage and floorplan updates  
• Tracking, monitoring and reordering office and breakroom supplies on a regular schedule 
• Keeping supply closets, kitchen, and common areas clean and organized  
• Working with People Ops to prep welcome kits, badges, and workspace basics 
• Coordinating with IT Services to confirm workstation setup and equipment delivery  
• Setting up workspaces and ensure first-day readiness for new hires 
• Assisting the Executive Assistant and Events Coordinator with logistics for on-site events and meetings 
• Handling setup, signage, catering, and basic event cleanup as needed 
• Ensuring the office is prepped and professional for leadership visits and team gatherings 
• Maintaining a monthly log of vendor spend and recurring costs 
• Keeping documentation of vendor contacts, service schedules, and building-related tasks 
• Other responsibilities and duties as assigned based on business needs 
• Work Schedule: Monday–Friday: 8:30 am – 5:30 pm CST
• Salary Range: $27.00-$34.00/hour (Non-Exempt level position)

Minimum Qualifications: 

• Someone with a High School Diploma and/or GED equivalent  
• Someone with 3+ years experience in office management, front desk, or facilities coordination  
• Someone that has familiarity with FedEx admin tools and shipping platforms  
• Someone with experience managing vendors, supplies, and shared spaces  
• Someone with strong communication and organization skills  
• Someone with the ability to lift and move light packages and assist with room setup as needed  
• Someone that is able to use standard office equipment; printer, scanner, copier, fax, telephone, and other applicable equipment as needed  
• Internal Applicants: 6 months of Visio Lending work experience which includes no disciplinary actions. Current Manager notification is needed to apply for a vacant position. Any applicant that does not meet these conditions will require approval from the executive team member over the hiring department prior to extending a job offer.  

Preferred Qualifications: 

• Someone who is organized, detail-oriented, and proactive about solving problems before they happen 
• Someone who is approachable at the front desk and reliable behind the scenes 
• Someone who enjoys supporting people and making s space run smoothly 
• Someone that will stay on top of tasks and doesn’t need reminders to follow through