About Vouch:

Vouch is the insurance broker that powers ambition.

We’re a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service.

Backed by over $225M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster.

Why should you join our team and Vouch?

Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are “Put People First,” “Listen, Challenge, and Grow,” “Face challenges head-on and win as a team,” and “Serve clients with integrity and excellence.”

What does a work environment look like at Vouch?

Vouch has employees located across the U.S., with offices in San Francisco, Chicago, and New York City. This role can be based anywhere in the U.S. as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time) when most internal meetings are held.

Role Responsibilities: 

Vouch is seeking a Head of Placements to lead our carrier strategy and market relationships. This leader will set our placement vision, collaborate closely with other leaders across the business, scale a team of brokers, and ensure our clients have access to the best possible products and terms.

What You’ll Do

• Define and drive Vouch’s placement strategy, including carrier selection, appetite, and unique product development
• Hire, manage, and grow a team of ambitious brokers, ranging from entry-level to highly experienced
• Oversee placement-level strategy across all lines of business, balancing coverage quality with margin optimization
• Identify ways to drive efficiencies in our placement function, collaborating closely with our engineering and product teams to leverage and implement new technologies
• Align placement expertise to our vertical industry client management pods, delivering deep technical support
• Oversee claims advocacy and handling, as well as  risk engineering services over time
• Lead and negotiate key carrier appointments, endorsements, and commercial terms
• Expand access to markets and build unique products tailored to startup clients.
• Collaborate cross-functionally with Sales  and Client Management Teams to deliver superior client outcomes.
• Act as a trusted resource for complex placements and product-level expertise.

About You

• 10+ years of relevant commercial P&C brokerage experience
• 3+ years of people leadership experience
• Proven ability to set and execute placement strategy across multiple dimensions (segments, lines of business, etc.)
• You have an owner’s mindset — you take ownership, are proactive, accountable, and motivated by measurable outcomes
• You value operational excellence — you know how to identify problems, structuring solutions,  align stakeholders, and ensure delivery of results with excellence and efficiency
• You are a natural leader that gets energy from helping others grow 
• You operate with a high degree of independence, exercising sound judgment in decision-making and driving initiatives forward with minimal oversight.
• You’re deeply collaborative, working fluidly across departments to solve problems and deliver results
• You consider managing external stakeholders and building trust with high-profile partners to be second nature 

Nice To Have:

• Exposure to and passion for early-stage startups and/or high-growth environments
• Previous experience at a high-growth startup, or demonstrated ability to innovate in a traditional environment
• Background in broking technology or life sciences risk

Vouch provides several benefits to help you bring your best self to work:

• 💰 Competitive compensation and equity packages
• ⚕️ Health, dental, and vision insurance
• 👶 Parental leave
• 🌴 Flexible vacation time 
• 🎨 🧠 Wellness allowance ($80/month)
• 📲 🛜 Technology allowance ($100/month)
• 📚 Professional Development ($500/Yr)
• 💻 🎧 Home office setup (One-time $500)
• 🏫 📈 L&D: Partnerships with Ethena and monthly Lunch & Learns
• 🏳️‍🌈 ♀️ 🤝 Employee Groups: Vouch supports various employee groups to foster an inclusive, equitable workplace and create affirming, empowering, employee-centered spaces for conversation, community, and support. These groups include Pride @ Vouch, Women @ Vouch, Black @ Vouch, Virtual Connections, Pop Culture, Pets of Vouch, Skincare, Astrology, Plants, etc.
• 🧘 💲 Wellbeing: Voucher’s have access to many wellbeing perks, including  Peloton, Fetch, OneMedical, SoFi, etc.
• 📊 Bi-Annual performance reviews with quarterly check-ins: Vouch conducts bi-annual performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.

What to expect in a typical interview process:

(Please note these steps may vary slightly depending on the role)

• 30-minute phone call with our recruiting team
• 30-45 minute video interview with the hiring manager
• Case study/technical screen
• Meet the team! 30-45 min 1:1 video discussion with 3-4 team members you’d work closely with in the role
• Executive chat