VQ operates around the nation, providing care services such as residential programming, community-based services, and in-home services for children and their families. We work with state and federal governments to go where the need is greatest and give back to communities that need our services the most. Regardless of the circumstances and background that a child comes from, we believe they deserve an opportunity for a good life.
The Assistant Program Director will work closely with the Program Director to ensure the effective implementation of
program goals, policies, and procedures. This individual will play a key role in supporting the overall management
and operations of the program, including staff supervision, compliance oversight, and liaison responsibilities with
relevant stakeholders.
ESSENTIAL FUNCTIONS:
● Leadership and Workforce Development:
o Take ownership of building a positive culture that supports growth, teamwork and
collaboration with an emphasis on trauma informed care.
o Establish open communication by facilitating a strength-based, feedback-rich
environment with clear expectations.
o Support and collaborate with the Program Director in various aspects, including executing
the program's vision, fostering positive workplace morale, managing departmental issues,
and organizing staff meetings for effective communication and collaboration.
o Offer supervisory and technical support to assigned departments, focusing on enhancing
their performance and effectiveness. This includes evaluating projects, setting strategic
goals, and encouraging continuous professional development.
o Address grievances and complaints from both children and employees, and collaborate
with HR to develop corrective actions or disciplinary responses to performance or conduct
issues.
o Continued growth and development as a leader, leading by example with commitment to
self awareness and skill development.
o Flexible schedule to accommodate staff meetings, unannounced visits, and other program
needs to accommodate all shifts.
o Engage in continuous learning through organizational training and external professional
development opportunities, including off site training and meetings.
● Partnerships and Communication:
o Serve as primary or secondary liaison to external and internal stakeholders.
o Cover for the Program Director in their absence.
o Ensure effective cross-departmental communication, organizing, facilitating and attending
meetings and contributing as a team member across interdisciplinary efforts.
o Works in collaboration with VisionQuest leadership and other sister programs to ensure
continuity and consistency across programs.
o Willingness to fill vacant roles as needed.
o Assist with after hours on call responsibilities and unannounced visits.
● Compliance, Quality Assurance and Continuous Quality Improvement
o Assist in the collection, analysis, and reporting of program data to track outcomes, inform
decision-making, and ensure the accurate and timely submission of reports to funding
agencies and stakeholders.
o Facilitate the implementation of policies and procedures to ensure the program adheres to
Office of Refugee and Resettlement (ORR) and state licensing regulations, acting as a
liaison to these entities and others when necessary.
o Ensure identified departments are completing required monthly audits of the program’s
active and inactive case files.
o Assist with change, risk, and resource management initiatives.
● Operations Management:
o Oversee a specific portion of the program budget while maintaining an understanding of
the overall budget, ensuring financial stewardship and resource efficiency.
o Ensure the maintenance of program facilities and vehicles, upholding a safe, efficient, and
child-friendly operational environment.
o Directly supervise leads of assigned departments, depending on needs of the program.
● Other tasks and responsibilities as assigned
SKILLS & ABILITIES:
● Leadership, Supervision and Conflict Management
● Excellent interpersonal communication skills with ability to listen actively
● Knowledge in implementing and ensuring compliance with policies and procedures
● Budget Management
● Application of change, risk and resource management principles
● Adaptability and continuous learning for program improvement and staff development
● Commitment to professional development and proactive research
● Ability to work independently and as part of a team
● Excellent writing and technical proficiency
EDUCATION & EXPERIENCE:
● Bachelor’s Degree in education, psychology or other relevant behavioral science field
● 5 years of progressive employment experience with a social services or childcare agency
● 2 years of administrative and supervisory experience preferred
● Experience working with the Office of Refugee Resettlement is preferred
QUALIFICATIONS:
● Must be 21 years of age or older.
● Bilingual in English and Spanish is preferred.
● Flexible schedule (evening, weekends, holidays) to facilitate program services.
● Cleared tuberculosis test results.
● Must be able to pass a drug test.
● Must be able to provide proof of required vaccinations.
● Cleared background checks from appropriate entities, including Child Abuse and Neglect and FBI
criminal background.
● Obtain and maintain CPR/First Aid and Crisis Prevention Intervention (CPI) certification.
● Must have a valid driver’s license and be eligible to drive to facilitate program services as required.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
● May lift and carry up to 10 pounds frequently, up to 20 pounds occasionally, up to 50 pounds
infrequently.
● Performs tasks that may involve standing or walking 50% of the day; sitting 50%of the day.
● May bend, stoop, reach and grasp as necessary.
● Must be able to provide First Aid and CPR.
● Must be able to perform physical holds as instructed in Crisis Prevention Intervention training
(CPI).
Gwen Mikeal Village
Tucson, AZ
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