Lead Medical Coordinator

VQ is a national comprehensive child, youth and family services organization committed to providing successful and effective services while adhering to the highest professional standards.

VQ operates around the nation, providing care services such as residential programming, community-based services, and in-home services for children and their families. We work with state and federal governments to go where the need is greatest and give back to communities that need our services the most. Regardless of the circumstances and background that a child comes from, we believe they deserve an opportunity for a good life.

Position eligible for $3,000 sign on bonus!!


The Lead Medical Coordinator assumes a pivotal role within VisionQuest by spearheading the team's approach to

non-clinical health service delivery. The Lead Medical Coordinator duties encompass evaluating, facilitating, and

overseeing all aspects of the unaccompanied children’s medical, dental and mental health care. Emphasizing disease

prevention and health upkeep, the Lead Medical Coordinator collaborates closely with medical providers to ensure

children in our care receive the best health services available. The Lead Medical Coordinator is also tasked with

providing supervisory oversight for the medical department team.


ESSENTIAL FUNCTIONS:

● Compliance:

o Stay knowledgeable on all related local, State, and Federal policies and procedures

regarding medical coordination and services for Unaccompanied Children under ORR

care.

o Maintain compliance with Health Insurance Portability and Accountability Act (HIPAA).

o Provide oversight and proper maintenance of medical files.

o Ensure proper daily documentation in VisionQuest database and ORR-UC Portal and

maintain hard copy of required documents and medical records.

o Ensure all documentation including but not limited to medication administration logs

meets VQ, ORR and Licensing policies. Conduct regular audits to ensure compliance.

o Must perform, at minimum departmental monthly audits in accordance with VQ Policies and

Procedures, in addition to regular audits of the ORR UC Portal. Additional monitoring should be

conducted as needed.

● Medical Services Coordination & Response:

o Ensure timely medical, dental, and other related services are provided to children with

local providers within ORR, VQ and state licensing timelines.

o Coordinate and assist in the scheduling and coordination of transportation of children to

medical, dental, and mental health appointments with assistance from program staff, as

needed.

o Collaborate with health professionals to ensure health and safety standards, including

licensing, disease reporting, immunizations, injury prevention, and medication

management for out-of-home childcare, along with awareness of community health and

mental health resources for children.

o May attend medical, dental, and mental health appointments, when applicable and needed

to support the medical department or for children with complex medical needs.

o Support the medical providers staff during appointments examination procedures when

needed.

o Ability to dispense over-the-counter and prescribed medication to children according to

VisionQuest’s self-administration of medication policy and procedure.

o Immediately respond and comply with individual emergency medical needs of children in care.

o Submitting treatment authorization requests through insurance and maintaining

relationships with community providers, ensuring they accept insurance and receive

timely payment.

o Educate and counsel children concerning their disease, treatment, and prevention of

disease, as well as informing staff when appropriate. Additionally, may need to speak with

the child’s family to inform them of diagnoses and ensure proper follow-up will be

completed following reunification.

● Leadership and Supervisory Responsibilities:

o Ensure professional conduct when interacting with stakeholders, building strong

partnerships.

o Provide supervisory oversight for the medical department.

o Schedule regular meetings with Medical Coordinators to communicate any changes or

needs of the program and provide training or guidance as necessary.

o Provide the medical coordinator team with supervision, guidance, performance

evaluations, and apply VisionQuest’s disciplinary process to address performance and

work-related concerns.

o Motivate, supervise, and develop the team to support service integration and program

improvement initiatives.

o Maximize team performance by training, supervising, and evaluating.

o Build a positive culture that supports growth, teamwork and collaboration with an

emphasis on trauma informed care.

o Oversee and coordinate staff training, overall responsibility for ongoing training to meet

all state and federal mandates. Develop corrective action plans or disciplinary memos to

address performance issues of case management staff in collaboration with the Program

Director and Assistant Program Director.

o Responsible for ensuring the medical department attends ongoing training to meet all

state and federal mandates.

o Work with other members of the management team to assure successful communication

and coordination between all members, leadership, and corporate personnel.

o Attend all departmental and program meetings to ensure that up-to-date information is

received and/or information of policy changes or practice are adhered to.

o Assist with after hours on call responsibilities and unannounced visits.

● Other tasks and responsibilities as assigned by supervisors.


SKILLS & ABILITIES:

● Excellent interpersonal communication skills with ability to listen actively.

● Commitment to professional development and proactive research.

● Ability to work independently and as part of a team.

● Excellent writing and technical proficiency.

● Proficient in reading, interpreting and applying ORR policies and procedures including ORR’s

policy guide and UAC MAPs.

● Organized with attention to detail.

● Strong management, organizational and leadership skills.

● Strong computer skills (Microsoft Office, Google Workspace, Google Drive) with the ability to learn

new software.


EDUCATION & EXPERIENCE:

● Bachelor’s Degree in a related field or a High School Diploma and two years experience working in

a medical setting.

● A minimum of one year experience working with child welfare standards, and/or adolescents in a

social service setting.

● Supervisory experience. Experience as a medical coordinator in a UC shelter setting is highly

preferred.


QUALIFICATIONS:

● Must be 21 years of age or older.

● Bilingual in English and Spanish is preferred.

● Flexible schedule (evening, weekends, holidays) to facilitate program services.

● Cleared tuberculosis test results.

● Must be able to pass a drug test.

● Cleared background checks from appropriate entities.

● Obtain and maintain First Aid Certification (CPR)

● Obtain and maintain Crisis Prevention Intervention (CPI) certification.

● Obtain and Maintain required clearances included Child Abuse and Neglect and FBI criminal

background.

● Must have a valid driver’s license and be eligible to drive to facilitate program services as required.


WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

● May lift and carry up to 10 pounds frequently, up to 20 pounds occasionally, up to 50 pounds

infrequently.

● Performs tasks that may involve standing or walking 50% of the day; sitting 50%of the day.

● May bend, stoop, reach and grasp as necessary.

● Must be able to provide First Aid and CPR.

● Must be able to perform physical holds as instructed in Crisis Prevention Intervention training

(CPI).

The pay range for this role is:

60,000 - 60,000 USD per year (887 Don Barnes Center)

Don Barnes Center

Fort Worth, TX

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