About Vermeer Southeast

Vermeer Southeast Sales & Service, Inc, founded in 1967 is a heavy equipment sales and services dealer with locations in Florida, Georgia, and Alabama. In 2018 VSE became a 100% employee-owned company.

About the role

We are seeking a motivated and customer-focused Vacuum Truck Support Specialist to serve and support our outside sales team, shop operations, and vacuum truck customers. This role is a mix of customer training, equipment support, field visits, and coordination with sales and service teams. The ideal candidate is hands-on, mechanically inclined, and comfortable working directly with customers in both shop and job-site environments.

What you'll do

Primary Roles & Responsibilities

• Train and support vacuum truck customers on proper operation and maintenance of equipment
• Assist with preparing vacuum trucks for demos and deliveries (PDI process)
• Deliver equipment as needed
• Support customers who visit the shop to view equipment when the outside sales representative is unavailable
• Assist with setting up and working trade shows and customer events
• Identify parts and service opportunities by reviewing customer accounts prior to visits and promoting our Parts & Service Department
• Proactively visit vacuum truck job sites to support customers
• Maintain knowledge of Vermeer tooling specific to vacuum trucks

Secondary Responsibilities

• Complete Vermeer University training related to vacuum truck repair
• Long-term goal: assist with diagnosing repair needs both on job sites and in the shop
• Utilize CRM software to document customer interactions and activities
• Transport equipment to other Vermeer Southeast locations as needed
• Maintain a valid Class A CDL and Air Brakes endorsement
• Assist the shop as requested

Qualifications

• High school diploma or GED required
• Minimum of 2 years of industry experience preferred

• Ability to operate and drive a vacuum truck
• Proficient with common computer programs, including Microsoft Office and Excel
• Excellent communication skills, both in person and over the phone
• Valid Class A CDL required
• Air Brakes endorsement preferred
• Ability to work flexible hours when needed (before 7:00 AM and after 5:00 PM)

Benefits offered

• Employee Stock Ownership Plan (ESOP) - Certified Employee-Owned
• Health insurance
• Dental and Vision plan
• Flexible Spending Accounts (FSA)
• Company Paid Telehealth Program - MediOrbis
• 401K Retirement Plan
• Paid Holidays & Vacation
• Others

We are a Drug Free Workplace and an Equal Opportunity Employer