About Vurvey Labs, Inc.

Vurvey Labs is an applied AI company developing models and platforms that remove the barriers for human collaboration. Our agents are powered by real people, generating diverse opinions, removing bias, and validating through real-world reflection. 

We call this AI Powered by People™

About the role

In the Account Director Role, you will be working based in New York supporting the growth of our partnership with Havas and the Healthcare vertical.

Every team member at Vurvey is expected to bring a bias for action to their work, actively looking for ways to improve the process, implement new ideas that creatively solve problems and scale solutions across our organization, and increase value to our customers.

What you'll do

The Employee shall own the following key deliverables as a part of this agreement. These include:

• Continue the sales expansion process with key clients of Vurvey through:
• Partnering with the Global Partnerships Sales team in onboarding new business partners
• Activate against key opportunities to retain and grow partnerships across the portfolio of Vurvey existing clients
• Collaborate and own strategy and process needs implementation through the lens of being the key client facing lead
• Work with team and orchestrate to implement client managed projects

The Employee will use its best efforts to market and sell the Products/Services to customers. The Employee shall also provide the Company with regular customer updates and market feedback.

Your KPIs

• Maintain 110% net revenue retention across assigned accounts, combining renewal, expansion, and upsell opportunities.
• Proactively represent customer needs by submitting a minimum of 1 product or feature request per month based on recurring themes or unmet needs from strategic accounts.
• Ensure same-business-day response time to all client inquiries during standard working hours, driving trust and satisfaction.