Who We Are

We are a highly specialized programmatic advertising agency. We focus 100% of our efforts on digital media buying. It’s how we exceed conversion goals in nearly every campaign we run and why our clients include some of the biggest companies in North America.

We know that happy employees = exceptional work and client satisfaction. That’s why we’ve created an environment that is welcoming and inspiring for all team members. We value your aspirations, and we’ll regularly help you set goals to achieve those milestones.

We’re open, honest, and firm believers of ideas coming first – not egos. We believe in clear lines of communication and a culture that champions creativity and growth, and we always celebrate accomplishments.

About the Role

War Room is looking for an  Account Coordinator to support our growing accounts team and assist in handling our growing client base. In this role, you will contribute to team efforts, assist in client tasks, and support data analysis to facilitate informed decision-making within the team.

Please note that this is a hybrid role that requires 3 days a week in the office with the first 3 months of onboarding fully in the office. We are located at 210 W Broadway, Vancouver and our office hours are 9-5 pm.

What You’ll Be Doing

Support Client Management

• Serve as the main point of contact for assigned clients, ensuring clear and consistent communication.
• Assist in maintaining internal documentation and communications related to client projects.
• Support the team in preparing campaign results and insights for internal review.
• Help track and report on campaign performance for both clients and internal stakeholders.

Project Assistance

• Aid in managing project scopes, timelines, schedules, and documentation.
• Ensure all project documentation is up-to-date and accessible to relevant team members.
• Assist in monitoring key performance indicators and preparing reports to assess campaign success.

Team Support and Collaboration

• Collaborate with Campaign Managers, Optimization Managers, Technical Marketing, Project Managers, and Data Analysts.
• Help gather data and prepare materials for strategy discussions.
• Provide administrative support to ensure efficient team operations.

Skills + Experience

• 1-2 years of experience in a support role within a digital marketing agency or similar environment
• Understanding of digital marketing basics and willingness to learn more
• Some experience in handling documentation and supporting project management
• Basic proficiency with spreadsheets and data organization
• Experience supporting multiple accounts while dealing with multiple stakeholders
• Strong communication skills and a team-oriented approach
• Excellent organizational skills and attention to detail

Bonus Points

• Experience with project management tools and G Suite
• Educational background in advertising, marketing, business administration, or communications

We ask that if you feel like you don’t check all the boxes but have the potential to learn what you don’t know, you still apply! We believe that diverse teams are high-performing teams and we strive to employ individuals with a diversity of backgrounds, experiences, and perspectives. 

Benefits & Perks

🏡 Hybrid work + Summer Hour Fridays

🏖️ 3 weeks of annual paid vacation with tenure increases

❄️ Additional paid holiday season break

🤕 Paid sick leave

🏥 Extended Health and Dental benefits + Wellness spending account

📚 Professional development funding

🏦 Retirement savings matching

We appreciate your interest and application. Only those applicants under consideration will be contacted. 

War Room is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth, and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. 

Reasonable accommodation is available for qualified individuals with disabilities, upon request.