About Waymaker Resource Group, LLC

Waymaker Resource Group is a client's ‘single gateway’ for large scale maintenance, construction and operational improvement projects.   With a focus on long-term operational reliability and technology-led project delivery, Waymaker Resource Group has successfully provided both materials and equipment as well as critical staffing to multiple US federal, commercial and international clientele.

Waymaker Resource Group is unlike any other project management or consulting firm you've worked with. Our focus on establishing a vast network of resources to aid our clients has allowed us to maintain the integrity and vision of every project we partner on.

Director of Client Relations
Location: Camden, NJ – or – remotely in strategic locations
General Job Function
The Director of Client Relations is responsible for driving client satisfaction and achieving
business growth within their assigned geographic region. Reporting to EVP, Business
Development, the Director of Client Relations collaborates closely with the project management
team to ensure exceptional client service and seamless coordination. The Director of Client
Relations is responsible for representing the entire portfolio of products and services to the
customers. The Director of Client Relations is accountable for driving the sales process to identify
customer needs and challenges and to develop and offer solutions by leveraging the expertise of
corporate engineering, manufacturing, and site services. The Director of Client Relations will play
a key role in shaping and delivering winning technical solutions, preparing proposals, and
leading contract negotiations.

Duties and Responsibilities
 Achieve Sales Targets: Meet and exceed annual sales goals through proactive client
engagement and opportunity identification.
 Product Knowledge: Maintain a comprehensive understanding of products and
services, enabling effective communication of technical and sales-related information to
clients.
 Business Development: Identify and pursue new business opportunities that align with
client needs and the company's strategic objectives.
 Solution Development: Exhibit creativity to analyze a customer’s needs and develop a
solution leveraging the expertise of corporate engineering, manufacturing, and site
services.
 Proposal Management: Prepare and submit proposals independently or with support from
the corporate business development team, ensuring alignment with client expectations.
 Presentations: Deliver technical presentations to diverse audiences at varying
organizational levels, showcasing our expertise and solutions.
 Sales Funnel Management: Maintain accurate and up-to-date information in the sales
funnel software to ensure accurate and timely tracking of sales opportunities.
 Contract Negotiation: Lead or support client negotiations up to the final contract signature,
working closely with the SVP, Chief Commercial Officer, project management, legal,
finance, and other supporting departments.
 Client Handover: Transition signed contracts to the project management team to ensure
that contractual obligations are clearly understood and fulfilled.
 Project Support: Support the project management team, as needed, to ensure the
successful execution of contracts and projects resulting from your sales efforts.

 Market Intelligence: Provide feedback on competitor activities and emerging market
opportunities to help guide corporate strategy.
 Client Relations: Position the company as a trusted, solution-oriented partner through
transparent, constructive, and effective communication with clients.
 Cross-functional Leadership: Lead cross-functional teams in preparing for and during
client interactions, ensuring all parties are aligned and well-prepared.
 Client Engagement: Plan, coordinate, and facilitate client meetings to foster relationships
and address customer needs.
 Reporting: Prepare weekly sales reports for the corporate sales team and submit
additional reports as requested.
 Travel: Travel to customer sites and conferences as needed, with an expectation of 25-50%
travel time.

Education and Experience Requirements
Experience:
 Minimum 5 years of experience in the Nuclear Power industry, preferably in business
development, project execution or project management may also be considered.
 Knowledge of dry storage of used nuclear fuel, heat transfer equipment, small modular
reactors, and high-level waste storage/transport technologies is preferred.
 Proven ability to expand a company’s role in supporting clients.
 Education: Bachelor's degree in a STEM field, ideally in Mechanical Engineering or
Nuclear Engineering.

Skills:
 Strong business development skills and the ability to solve complex technical and
commercial challenges.
 Excellent written and verbal communication skills.
 Strong interpersonal skills for engaging with clients and internal teams.
 Proficient with MS Office Suite including Word, Excel, PowerPoint, and TEAMS.
 Ability to work independently and achieve goals with minimal supervision.
 Requirements:
 U.S. Citizen or Permanent Resident Status.
 Ability to gain and maintain unescorted access to Nuclear Power facilities.
 Willingness to travel 25-50% of the time to customer sites and conferences.

Salary Range: $170,000 - $190,000 + incentive structure

Offering a competitive benefits package to eligible associates, which
includes:
 +Medical, dental, and vision insurance
 401(k) retirement plan with company match

 Paid time off and 11 Paid Holidays
 Company-paid life and AD&D insurance
 Employee Assistance Program
 Wellness resources and voluntary benefits
 Training and educational assistance