Webull is a leading digital brokerage platform built on next generation global infrastructure. At Webull, we believe that everyone should have an equal opportunity to control their own financial future. Our vision has always been to empower individual investors with the tools and resources they need to succeed financially. This commitment remains at the heart of everything we do. From low-fee trading and robust market data to advanced analytical tools, we are committed to providing a seamless, top-tier trading experience.

About The Role & Team

We are looking for a talented financial services professional to join our Banking Operations team as a Banking Analyst. This team is the crossroads where all departments meet and as a Banking Associate you will play a pivotal part in middle office operations for our Canadian/international banking operations. Reporting to our Associate Director of Operations, this is an exciting opportunity to drive process improvements and optimize.

In This Role, You Will

• Serve as the first point of contact for banking-related issues in the Canadian Market and international business.
• Provide support during non-standard working hours to address urgent issues as they arise.
• Organize and coordinate vendor meetings, send agenda, and take meeting minutes.
• Coordinate the vendor integration process and enhance the new user experience with current vendors, ensuring active involvement from initiation to completion.
• Help draft reminders and disclosures for the UI page and test new updates on cash transfer/foreign exchange features in the app/desktop/website.
• Investigate and resolve inquiries regarding incoming wire transactions, reversals, accurately posting them to customer accounts and adding/reducing buying power as necessary.
• Review bank statements daily to facilitate the unfreezing of ACH/EFT banking links.
• Confirm and support the verification processes for outgoing wires and check requests.
• Contribute to the optimization of operational processes and workflows.
• Take ownership of client issues by conducting thorough research and ensuring effective communication and resolution.
• Diligently follow risk controls and escalation procedures during fraud investigations to minimize exposure to risk.

The Skills You Bring

• Bachelor’s degree in Finance/Economics/Business management or related field.
• Familiarity with cash transactions (such as EFT, e-transfer, Bill pay and wire transfers for Canada, ACH, wire, debit card for US and Exchange for other markets)
• Familiar with Fraud techniques and resolution
• Proven ability to work efficiently and accurately under pressure in a fast-paced, multitasking environment

What Makes You Stand Out

• Prior experience in banking or financial services operations
• You have your SIE or Series 7 License
• You are a creative, fast-learner and exceptional attention to detail
• Fluent in Mandarin

Why Webull?

Webull is more than a fintech company—we’re a global community of innovators, collaborators, and trailblazers. Headquartered in St. Petersburg, FL, Webull operates in 15 regions worldwide, serving over 20 million users. At Webull, your ideas matter, your voice is heard, and your work makes a real impact.

Investing in our people is a top priority for us, which is why we have a comprehensive benefits package that includes:

• Comprehensive Health Coverage: 100% paid medical and dental insurance for employees and dependents, vision insurance, and more!
• Financial Support: 401(k) match, commuter benefits for NY positions, and short-term disability coverage.
• Work-Life Balance: Generous time off that increases with tenure, paid parental leave, personal days, sick time, volunteer days and company holidays.
• Wellness & Pet Care: Fitness and wellness benefits, plus pet insurance for your furry friends.
• Investing in Your Future: We provide tuition reimbursement to help you pursue relevant degrees, certifications, and training that align with your career goals.
• Dynamic Office Perks: Catered lunches (every Friday), fully stocked kitchens, and monthly happy hours to connect and collaborate.

This role is based in our Wall Street Office (44 Wall Street, NYC), where in-person collaboration fuels growth, mentorship, and innovation. At Webull, we’re committed to fair, equitable, and transparent compensation. The base salary range is $65,000–$80,000 annually, plus a discretionary bonus and full benefits. Final offers consider experience, location, and relevant qualifications.

EEOC Statement  

Webull is an equal opportunity employer. We’re committed to building a diverse and inclusive team where all backgrounds, perspectives, and talents are valued.