Operations Coordinator (Dispatch)

About Whistler Platinum

Founded in 2000, Whistler Platinum has offered homeowners and guests unrivalled property management, vacation planning, and personalized concierge services for over two decades. 
Join our Team!
The Operations Coordinator ensures the smooth running of our operations departments, including contracted housekeeping, inspectors, and maintenance technicians as well as scheduling external contractors. Communications, scheduling, problem-solving, and general administration are the key responsibilities in this role.

What will I be doing?
- Assist the Operations Managers in the day-to-day coordination of the team out in the field
- Review daily arrivals, report on property status and outstanding work orders
- Promptly report and communicate incident reports, damage or any issues of concern
- Maintain up-to-date property records
- Respond to incoming requests efficiently, provide follow-up details to other departments
- Schedule housekeeping, property inspections and maintenance tasks
- Become an expert on specifics of our vacation homes, providing advice and direction to members of the team regarding troubleshooting of home-specific issues
- Primarily an office-based role, this position will also carry out ongoing inspector shifts in the field to maintain your up-to-date knowledge base
- Other duties as required – we are a flexible team who work together to support one another – no two days will be the same!

Our Ideal Candidate
- Previous experience in a hospitality or construction office environment is an asset, specifically planning, scheduling, and coordinating
- A strong communicator, able to give directions and relay details over the phone or on video calls
- High-level administration skills - tracking, organizing, reporting, including Excel
- Thrive in a fast-paced environment, working collaboratively with others to ensure a smooth and efficient operation
- Ability to foster strong working relationships with all internal and external colleagues
- Outgoing and friendly, with a positive and solution-focused outlook

Why work for Whistler Platinum?
- Comprehensive compensation package including competitive wage, medical/dental benefits
- Seasonal Staff Housing available
- Ski/Snowboard pass or recreational pass
- Fun and supportive work atmosphere, staff socials and outings
- Flexible schedule to enjoy the Whistler Lifestyle

Visa Requirements: You must be legally eligible to work in Canada. We are unable to assist you in obtaining Canadian work authorization.

The pay range for this role is:

50,000 - 52,000 CAD per year (Whistler Platinum)

Property Services

Whistler, Canada

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