What to Expect

Wonderist Agency is a full-service marketing agency that supports 1,200+ dentists around the country. We pride ourselves on ditching the old fashioned marketing model of stock photos and templated sites. We strive to tell our clients’ stories with bespoke brands, impactful photo and video shoots, and stunning website design (Here is a great example of our work: www.valordentaltx.com)

We’re a team of over 90+ passionate marketers with our headquarters nestled in sunny San Diego. We are walking distance from local hangouts, bars, and the famed Liberty Station. While many companies simply check the required boxes when it comes to culture, a well-balanced team and positive office culture has been the core of our success from the start. We are a social team at heart, and that is one constant that hasn’t changed with all the movement this economy and industry has seen. We have embraced a hybrid work model where local team members come in at least two days a week. This allows us to work from home and have flexibility, without altogether forgoing the excitement and moments of collaboration and inspiration you can only get from in-person time. Not to mention, we also genuinely enjoy spending time together and socializing.

We celebrate new ideas and prioritize a culture of trust and respect where team members can grow and take risks. Each quarter we host events under our four cultural pillars; health & wellness, personal & professional development, social good, and social. We are proud to have been named: San Diego Business Journal’s Best Places to Work in: 2018, 2021, 2022 and 2023, Inc 5000 Regionals Fastest Growing Companies in: 2021, 2022, 2024, 2025, and 2026, San Diego Business Journal’s Fastest Growing Private Companies list in 2019, 2020, 2022, 2023, and 2024, Inc Best Workplaces list in: 2024 and 2025, and Inc. 5000 for the last 6 years (2019-2025)!

If you work at Wonderist, you likely enjoy a challenge, appreciate autonomy, actually care about clients, and are looking for a team that you can enjoy being part of.

Job Description

Wonderist Agency is hiring a temporary, full-time Office & Onsite Operations Coordinator based in San Diego to support the physical operations of our office and assist with in-person logistics, ordering, organization, and day-of event execution support. This role is ideal for someone who enjoys staying busy, keeping spaces organized, and being the “go-to” on-site support person who helps the team feel taken care of. Working closely with the Office Manager (before parental leave), Co-Founders, and HR & Finance Specialist you’ll help ensure the office experience stays consistent, supported, and seamless—allowing the rest of the team to stay focused on high-impact client work without interruption.

Key Responsibilities

Daily

• Receive and distribute packages, mail, and deliveries
• Assist team members with equipment needs, setup requests, and workspace issues
• Process day-of requests from team members with urgency and care
• Support Status meeting setup and AV troubleshooting (with training provided)

Weekly

• Ensure office tidiness throughout the week (kitchen cleanup, conference rooms, common spaces)
• Monitor and maintain office supplies, kitchen inventory, and common areas
• Complete comprehensive tidiness checklist (detailed cleaning, organization, restocking)
• Water plants and maintain office greenery
• Prepare and distribute new hire welcome materials (MacBooks, swag, key fobs)
• Set up and break down onsite events, activities, and team gatherings

Monthly

• Deep clean kitchen (fridge, pantry organization)
• Conduct deep organization projects (storage areas, supply closets, equipment inventory)
• Coordinate with vendors (cleaning service, office supplies, coffee/kombha restock, IT team and reception company if necessary)
• Process contest submissions per deadlines
• Assist with culture pillar activities and team recognition events
• Support new employee onboarding (distribute physical materials and equipment)

Quarterly

• Support Q3 Camp setup, execution, and breakdown (this will occur during the leave period)
• Assist with quarterly culture events under our four pillars
• Conduct office equipment inventory and refresh planning
  
  

Essential Functions: What You’ll Do

Office & Facilities Management

• Physical Office Maintenance: Own the daily operations of our Liberty Station office space. This includes everything from ensuring the kitchen is spotless to making sure conference rooms are ready for meetings, deliveries are received and distributed, and common areas are welcoming.
• Vendor Coordination: Serve as the primary point of contact for delivery drivers, maintenance needs, and office supply vendors. Schedule services, troubleshoot issues, and ensure quality standards are met.

Event & Activity Support

• Onsite Event Execution: Set up and break down spaces for Status meetings, culture pillar activities, team celebrations, and Q3 Camp. This includes furniture arrangement, AV setup (with training), décor, food/beverage coordination, and post-event cleanup.
• Culture Touchpoint Support: Help execute the small moments that make Wonderist special—birthday celebrations, team recognitions, holiday events, and spontaneous team gatherings.

Team Support & Communication

• Responsive Team Service: Be the go-to person when team members need help. Whether it's troubleshooting a printer, finding supplies, setting up a conference room, or answering "where is...?" questions, you respond quickly and cheerfully.
• Internal Communication: Send reminders, updates, and requests to the team as directed by leadership. Keep the team informed about office updates, supply availability, and upcoming events.

Onboarding Support

• New Hire Welcome Experience: Prepare and distribute MacBooks, welcome swag, key fobs, and first-day materials. Ensure new team members' workspaces are set up and welcoming. Support the physical components of onboarding to create a great first impression.

Project & Time Management

• Project Execution: Drive projects forward both internally and externally, including creative collateral, event management. Manage project schedules, communicate timelines, prioritize tasks, and ensure deadlines are met.
• Time Management & Prioritization: Effectively allocate time to complete tasks and drive projects to completion. Balance multiple internal responsibilities while maintaining quality standards.

Teamwork & Continuous Improvement

• Collaborative Problem-Solving: Work effectively with internal teams to resolve challenges and improve processes. Share knowledge and support colleagues to achieve company-wide objectives.
• Professional Development: Continuously improve skills and knowledge in relevant marketing disciplines. Stay current with industry changes and bring new insights to the team.

Core Competencies: What you’ll bring to the role

Leadership & Initiative

• Resourceful and Confident Self-Starter: You see what needs to be done and do it without waiting to be asked. When supplies run low, you reorder. When a space needs attention, you handle it. You take ownership of the office environment.
• Solutions-Oriented Mindset: When challenges arise (a vendor doesn't show, equipment breaks, an event setup changes), you problem-solve quickly and find alternatives without creating drama or stress for others.

Organization & Process Management

• Process and Deadline Oriented: Follow established checklists and routines consistently. Complete weekly and monthly tasks on schedule. Track your work and maintain documentation of office inventory, vendor contacts, and key processes.
• Physical Organization Skills: Create and maintain organized systems—supply closets, storage areas, kitchen pantries, and equipment. Everything should have a place, and you make sure it stays that way.
• Analytical Skills: Proficiency using various analytical tools in support of data analysis, interpretation, and visualization to clearly communicate insights.

Communication & People Skills

• Warm, Professional Presence: You're the face of Wonderist's office operations. Team members should feel comfortable coming to you with requests, and you should greet visitors and vendors professionally and warmly.
• Team Player Attitude: This role supports a team of 70+ passionate people. You understand that your work directly impacts their experience and productivity, and you take pride in making their days easier.

Problem-Solving & Adaptability

• Go with the Flow Mindset: Office life is unpredictable. Events get rescheduled, deliveries arrive unexpectedly, equipment fails at inconvenient times. You adapt quickly and maintain a positive attitude.
• Calm Under Pressure: When Status is starting in 10 minutes and the AV isn't working, or when Q3 Camp needs last-minute setup changes, you troubleshoot methodically without panicking.

Alignment with Company Values

• Ability to Uphold Wonderist Agency's Commitments / Core Values: Takes pride in work and is committed to being an agent of positive change. We need someone who takes any project, big or small, and puts everything they have into it. Mistakes are okay. Sloppiness is not.

Biggest Challenges For This Position

1. Managing multiple interruptions while maintaining task completion - You'll need to balance your daily/weekly checklist with responding to immediate team needs and unexpected requests
2. Working independently with limited direct supervision - The person you're covering for will be on leave, so you'll need to be self-directed and comfortable making decisions using provided guidelines and checklists
3. Physical demands and variety of tasks - This role requires being on your feet, lifting supplies/equipment (up to 25 lbs), and transitioning quickly between very different types of tasks (cleaning, setup, tech troubleshooting, team communication)

Performance Metrics

The success of this role will be measured by:

• Office readiness and cleanliness standards - Consistent completion of daily/weekly checklists, office maintained to high standards
• Team satisfaction and responsiveness - Positive feedback from team members, quick response time to requests
• Event execution quality - Successful setup and support for Status meetings, Q3 Camp, and culture activities

Soft Skills

Wonderist Requirements

• Strong organizational skills and attention to detail
• Excellent time management and ability to prioritize competing needs
• Friendly, professional communication style
• Self-motivated and proactive
• Positive, can-do attitude

This Role's Requirements

• Physical stamina and comfort with hands-on work
• High standards for cleanliness and organization
• Flexibility and adaptability to changing priorities
• Team-oriented mindset
• Reliable and punctual
• Comfortable in a professional office environment

Hard Skills

• Google Workspace (Gmail, Calendar, Docs)
• Basic AV troubleshooting (training will be provided)
• Inventory management and ordering systems
• Physical setup/breakdown of event spaces

Personality Musts:

Our perfect fit is someone who genuinely enjoys creating welcoming, organized spaces and takes pride in the details. You should be energetic, proactive, and find satisfaction in checking things off your list while also being flexible enough to drop everything when an urgent need arises. This role requires someone who is warm and approachable—team members should feel comfortable asking you for help with anything. You should be comfortable working independently, but also enjoy being part of a vibrant team environment. We need someone who doesn't just "keep things running" but actively looks for ways to make the office experience better for everyone.

Minimum Qualifications:

• 2+ years of experience in office management, facilities coordination, hospitality, event support, or similar hands-on operational roles
• Proven ability to maintain organized, clean, professional spaces
• Experience coordinating vendors and managing supplies/inventory
• Strong interpersonal skills and comfort interacting with teams
• Reliable transportation to/from Liberty Station office location
• Physical ability to lift up to 25 lbs, be on feet for extended periods, and perform setup/breakdown tasks
• Availability to work full-time (40 hours/week) onsite Monday-Friday (although there is some flexibility with the exact days you will be in office)

Bonus Points for Applicants With…

(if you don't have these but are organized and want to learn, we want to hear from you!)

• Experience supporting creative agencies, coworking spaces, or fast-paced office environments
• Event coordination or hospitality background
• Basic AV or technical troubleshooting experience
• Familiarity with Monday.com or project management tools
• Previous onboarding or new hire support experience

Projected Compensation 

Temporary Position

$72,000 to $80,000