XYZ is more than just a place to work. It’s an organization that values creativity, innovative thinking and diversity. We offer a great opportunity to work alongside highly intelligent and motivated people in a dynamic environment. XYZ is proud to be an Equal Opportunity Employer, M/F/D/V.

JOB SCOPE:

The Associate Property Manager will provide day-to-day administrative support to XYZ RENT’s Property Management team.

MAJOR JOB DUTIES:

To perform this job successfully, an individual must be able to perform each major duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Maintenance 

●       Answer/respond/create maintenance service requests and in-house work orders.

●       Assign service orders to maintenance staff and vendors. 

●       Schedule service appointments with tenants, vendors, and follow-up. 

●       Meet with tenants/vendors; Inspect repair items if needed. 

●       Update AppFolio on service requests and project status.

●       Create/submit city permit applications for repair/construction projects.

Leasing 

●       Assist Property Manager as needed with rental application processing. 

●       Conduct leasing tours/open house of apartments when needed.

●       Inspect vacant units; perform move-in/move-out inspection as needed.

Administrative

●       Answer office calls and general email inquiries. 

●       Assist Property Manager with tenant notices, rent increases, 3-day, etc. 

●       Create/distribute mail correspondence and electronic notices

●       Assist Property Manager with office tasks and projects. 

●       Address and resolve residents’ questions, concerns, and complaints in a timely manner.

●       Oversee the timely and successful completion of maintenance requests and escalate issues to the appropriate management staff.

●       Visit properties when needed

●       Weekend availability to take care of maintenance requests.

●       Other duties as assigned

QUALIFICATIONS:

MINIMUM EDUCATION:

BA in Business Administration, Real Estate, or other related field and/or one (1) year of property management experience.

MINIMUM EXPERIENCE AND SKILLS:

•                  Excellent communication skills

•                  Excellent customer service skills

•                  Strong attention to detail

•                  Self-starter with a can-do attitude

•                  Proficient in Microsoft Office Suite

•                  Working knowledge of AppFolio management software preferred

•                  Knowledge of City of Santa Monica rent control rules and regulations preferred

•                  Must have and maintain a valid California driver’s license and auto insurance at all times and have the availability of an insured vehicle to travel within the organization’s service area

Travel Requirements:

•                  Travel between local rental properties, as needed