XYZ is more than just a place to work. It’s an organization that values creativity, innovative thinking and diversity. We offer a great opportunity to work alongside highly intelligent and motivated people in a dynamic environment. XYZ is proud to be an Equal Opportunity Employer, M/F/D/V.
JOB SCOPE:
The Associate Property Manager will provide day-to-day administrative support to XYZ RENT’s Property Management team.
MAJOR JOB DUTIES:
To perform this job successfully, an individual must be able to perform each major duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintenance
● Answer/respond/create maintenance service requests and in-house work orders.
● Assign service orders to maintenance staff and vendors.
● Schedule service appointments with tenants, vendors, and follow-up.
● Meet with tenants/vendors; Inspect repair items if needed.
● Update AppFolio on service requests and project status.
● Create/submit city permit applications for repair/construction projects.
Leasing
● Assist Property Manager as needed with rental application processing.
● Conduct leasing tours/open house of apartments when needed.
● Inspect vacant units; perform move-in/move-out inspection as needed.
Administrative
● Answer office calls and general email inquiries.
● Assist Property Manager with tenant notices, rent increases, 3-day, etc.
● Create/distribute mail correspondence and electronic notices
● Assist Property Manager with office tasks and projects.
● Address and resolve residents’ questions, concerns, and complaints in a timely manner.
● Oversee the timely and successful completion of maintenance requests and escalate issues to the appropriate management staff.
● Visit properties when needed
● Weekend availability to take care of maintenance requests.
● Other duties as assigned
QUALIFICATIONS:
MINIMUM EDUCATION:
BA in Business Administration, Real Estate, or other related field and/or one (1) year of property management experience.
MINIMUM EXPERIENCE AND SKILLS:
• Excellent communication skills
• Excellent customer service skills
• Strong attention to detail
• Self-starter with a can-do attitude
• Proficient in Microsoft Office Suite
• Working knowledge of AppFolio management software preferred
• Knowledge of City of Santa Monica rent control rules and regulations preferred
• Must have and maintain a valid California driver’s license and auto insurance at all times and have the availability of an insured vehicle to travel within the organization’s service area
Travel Requirements:
• Travel between local rental properties, as needed
The pay range for this role is:
67,000 - 67,000 USD per year (Santa Monica Office)
XYZ.RENT
Santa Monica, CA
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