Associate Property Manager

XYZ is more than just a place to work. It’s an organization that values creativity, innovative thinking and diversity. We offer a great opportunity to work alongside highly intelligent and motivated people in a dynamic environment. 
JOB SCOPE: 
 
The Associate Property Manager will provide day-to-day administrative support to XYZ RENT’s Property Management team.
 
MAJOR JOB DUTIES: 
To perform this job successfully, an individual must be able to perform each major duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintenance 
  • Answer/respond/create maintenance service requests and in-house work orders.
  • Assign service orders to maintenance staff and vendors. 
  • Schedule service appointments with tenants, vendors, and follow-up. 
  • Meet with tenants/vendors; Inspect repair items if needed. 
  • Update AppFolio on service requests and project status.
  • Create/submit city permit applications for repair/construction projects.
 
Leasing 
  • Assist Property Manager as needed with rental application processing. 
  • Conduct leasing tours/open house of apartments when needed.
  • Inspect vacant units; perform move-in/move-out inspection as needed. 
 
Administrative
  • Answer office calls and general email inquiries. 
  • Assist Property Manager with tenant notices, rent increases, 3-day, etc. 
  • Create/distribute mail correspondence and electronic notices
  • Assist Property Manager with office tasks and projects. 
  • Address and resolve residents’ questions, concerns, and complaints in a timely manner.
  • Oversee the timely and successful completion of maintenance requests and escalate issues to the appropriate management staff.
  • Visit properties when needed
  • Weekend availability to take care of maintenance requests.
  • Other duties as assigned


 
QUALIFICATIONS: 
 
MINIMUM EDUCATION: 
BA in Business Administration, Real Estate, or other related field and / or one (1) year of property management experience.
 
 
MINIMUM EXPERIENCE AND SKILLS:
 
  • Excellent communication skills
  • Excellent customer service skills
  • Strong attention to detail
  • Self-starter with a can-do attitude
  • Proficient in Microsoft Office Suite
  • Working knowledge of AppFolio management software preferred
  • Knowledge of City of Santa Monica rent control rules and regulations preferred
  • Must have and maintain a valid California driver’s license and auto insurance at all times and have the availability of an insured vehicle to travel within the organization’s service area
 
 
Travel Requirements:
  • Travel between local rental properties, as needed

XYZ.RENT

Santa Monica, CA

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