Technology Operations Generalist

About Young Americans For Liberty


Vision: Our vision is to build the bench of liberty legislators at the state level who will advance a pro-liberty philosophy, ascend to higher office, and reclaim the direction of our government.


Mission: Young Americans for Liberty (YAL) is the most active and effective pro-liberty youth organization advancing liberty on campus. Our four-step mission is to identify, educate, train, and mobilize youth activists to make liberty win.

  • Identify Youth Leaders through YAL’s National Campus Program
  • Educate through On-Campus Activism Events
  • Train YAL Members in How to Make Liberty Win
  • Mobilize through Operation Win at the Door


About the role


Location: Austin, TX, Young Americans for Liberty Headquarters


The Technology Operations Generalist makes technology easier for everyone else.


We use a variety of business systems to power our day-to-day operations. You’ll be an administrator in these systems, ensuring people have the right access. When people aren’t sure how to write that spreadsheet formula or pull the report, or set up the tool they’re using, you’re who they turn to. You’ll solve everyday technical problems and help everyone be more productive through better use of technology.


If you love learning new things and solving problems to help others get things done, this role is for you.


What you'll do


ROLES

Jobs needs to be done in position

RESPONSIBILITIES

Based on roles, what are tasks day in and out?

EXPECTATIONS

What's the expected outcome of the responsibilities?

IT & InfoSec

[40%]

  • Ensure YAL work devices and systems are secure
  • Train YAL staff on best practices for keeping YAL data secure
  • Own YAL device management
  • Onboard new staff with the right software, tools, and services
  • Manage apps and systems permissions
  • Troubleshoot general technical problems 
  • Staff are following best practices and when not, communicate when we have InfoSec risks
  • Staff get support with their YAL work devices
  • New staff get their secured devices on time to begin their jobs
  • All staff have the right level of access to YAL data
  • YAL data stays in secure hands

CRM and systems admin

[35%]

  • Implement CRM and systems functionality designed by CTO and Data Analyst roles
  • Create data collection mechanisms
  • Create data flow according to project needs
  • Deliver on fixed-time, variable scope solutions
  • The team’s requests are understood and executed on in the most effective way, not necessarily exactly what was asked for

Productivity Enablement 

[25%]

  • Answer general how-to questions from staff across all apps and services
  • Create YAL-tailored content (Looms, written docs) for staff to reference on how to use tools, systems, and services
  • Understand what productivity looks like for others in their roles
  • Explore solutions for new challenges and opportunities for productivity enhancement
  • Blockers to productivity are eliminated
  • The tech team has the knowledge and understanding needed to create continual, new value for all staff
  • YAL staff have thorough collection of content to reference for maximizing their use of YAL tools and systems


Qualifications


  • Strong interest in continuously learning new technologies
  • Growth mindset
  • Help-others mindset


Cover Letter


Write us a letter to tell us about:

  • why you want to work in a technology role
  • why you want to work at Young Americans for Liberty
  • tools or technologies you enjoy working with
  • tech skills you've learned or problems you've solved that you just can't help but want to tell others about
  • something you want to learn or skills you want to develop
  • your political ideology

Technology

Austin, TX

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