About ZO Motors North America LLC

ZM Trucks is a trusted leader in commercial vehicles, specializing in durable and high-performance trucks for a wide range of industries. We design and manufacture vehicles that excel in both reliability and fuel efficiency, offering solutions for cargo transport, construction, logistics, and more.

Focused on innovation and customer satisfaction, we provide not only top-quality trucks but also exceptional after-sales support to keep fleets running smoothly. With a commitment to performance, safety, and efficiency, ZM Trucks is dedicated to driving success for businesses worldwide

About the role

As an Enterprise Systems Specialist, you will lead and oversee the implementation of various enterprise systems within the organization, starting with the ERP system. You will be the technical expert bridge between various business unit leaders in understanding their detailed business process needs, and working with our systems partners to translate the needs into technical requirements required for a successful implementation. You will also be responsible for configuration, user acceptance testing, administration, and data cleanliness across the systems. This is a very hands-on role, requiring you to be technically skilled in configuring and implementing large scale systems at an enterprise level.

What you'll do

·       Play a key technical expert role in our efforts to identify, evaluate, and select the right systems for various company operations – primarily ERP, but also MES/WMS, QMS, Dealer Management, CRM, etc.

·       Work with the leads of various business units to understand and document their process needs and translate them into technical specifications required for appropriate systems definition and implementation.

·       Ensure the systems solutions meet requirements and quality standards through rigorous testing and validation prior to release.

·       Manage the customization, configuration, and administrative tasks of the company’s enterprise systems, including adding capabilities, maintaining license requirements, user access control, data management, domain management, uptime of the systems, etc., working in partnership with the company’s IT leads.

·       Provide data analytics using data from across all the company’s systems in clear, concise manner, including use of scripting, querying, creating reports and dashboards, to enable the company’s leaders to make data driven decisions efficiently.

·       Be a strong project manager and ensure ERP processes are delivered to the company’s business units (Finance, Manufacturing, etc.) within defined implementation timelines, by working with the implementation partners, vendors, consultants, etc.

·       Develop change management processes and capability between systems, especially product, parts, and BOM level change and release management between PLM, ERP, and other systems.

·       Continuously explore and educate yourself on the latest systems and technologies available in the market serving the automotive OEM industry and advise the systems implementation efforts accordingly.

Qualifications

·       A bachelor’s degree in Computer Science, Information Systems, Information Technology, or other related fields to the role, along with 8 years of experience in implementation of enterprise systems (mainly ERP for complex manufacturing organizations).

·       Or a master’s degree in similar fields with around 5 years of above experience.

·       Hands-on technical level implementation experience with enterprise systems, especially ERP/MRP, MES, WMS, CRM, Dealer Management, etc.

·       Experience with integrating BOM releases and item-masters between PLM (Dassault 3DX, Catia) and ERP (NetSuite, SAP, etc.).

·       Experience with cloud-based enterprise systems and managing SaaS models.

·       Strong, hands-on, working-level expertise in enterprise level system architecture, including understanding of data models, databases, integrations between systems, etc.

·       Ability to create and maintain scripts (SQL/Python/ etc.) for data management, integrations, data-push between systems, data analysis, etc.

·       Experience collaborating with various stakeholders in an organization to understand their process needs and implementing systems capabilities in ERP etc. accordingly.

·       Excellent Organizational, Analytical, and Problem-Solving Skills.

·       Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.