About ZRG: 

For 25+ years, ZRG has been helping our clients move forward in their industries and our candidates move forward in their careers. We started as a boutique retained executive search firm with a handful of talent professionals. Today, we are a global talent advisory firm, providing people solutions for our clients' most complex talent issues. Our core offerings include revolutionary, data-based, executive search focusing on senior leadership around the world. Our suite of on-demand talent offerings helps backfill open roles and address project-based work with specialized talent. Our consulting and advisory solutions focus on key issues like culture, strategic alignment, coaching, and sales optimization. 

Leveraging our global platform of over 500 teammates with a tech-powered solution kit, ZRG is a leading talent advisory firm for leading-edge clients. 

We are natively global in our reach with practitioners and entire divisions working around the world in the UK, Europe, the Middle East/North Africa, Australia, the Asia Pacific, and North and South America. Our team collaborates across geographic boundaries and industry verticals to bring you multiple solutions. 

Role Summary: 

The Executive Search division seeks a proactive, highly analytical, and organized Support Analyst to provide essential support to division leadership. Reporting directly to the Chief of Staff, Executive Search and Global Operations Leader, this hands-on support role will accelerate division goals by driving operational excellence, delivering data-driven insights, and enabling high-impact initiatives in a fast-paced executive search environment. Below are some key responsibilities, however, this role is a dynamic role that will include responsibilities as assigned.  

Key Responsibilities:  

• Operational and project support across onboarding, MD and promotion training, and seamless integration of new hires into programs and communications 
• Data collection, analysis, and reporting for Search initiatives including Summit qualifications, contest tracking, Delivery Excellence, Business Plans, Performance Management, and ad hoc needs 

• Build and refine decks, internal playbooks, and training materials with accuracy and brand consistency 

• Support preparation and coordination for All Search and Practice Leader calls 

• Manage SharePoint updates to ensure all content stays current and consistent 

• Help drive follow-through on action items across teams to ensure accountability and timely execution 

• Subscription Renewal Management: Support the renewal of approximately 12 subscriptions: 

• Streamline processes around subscription renewals and management. 

• Explore new tools to enhance operational efficiency;  

• Develop a decision matrix to analyze usage and value to aid in vendor negotiations. 

• Analytics & Insights: Provide incremental analytics support, creating or updating dashboards with data analysis to inform decision-making. 

• Process Optimization: Strategically identify and recommend process improvements, proactively addressing operational needs. 

• Ad Hoc Projects: Execute special initiatives with strong critical thinking, research, and follow-through to advance Search priorities. 

• Other duties as business needs evolve.  

Qualifications: 

• Bachelor’s degree. 

• 2+ years in support roles focused on operational coordination, project assistance, or analytics (executive search or professional services a plus). 

• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SharePoint; experience with Power Bi and Salesforce preferred. 

• Exceptional analytical and problem-solving skills; ability to distill complex data into clear insights. 

• Outstanding written and verbal communication; proven ability to draft concise, professional content under tight deadlines. 

• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. 

• Proactive self-starter with a service-oriented mindset, excelling in supporting leadership and optimizing processes. 

• High EQ with sound judgment, discretion, and the ability to handle confidential information appropriately