About ZRG:

For 25+ years, ZRG has been helping our clients move forward in their industries and our candidates move forward in their careers. We started as a boutique retained executive search firm with a handful of talent professionals. Today, we are a global talent advisory firm, providing people solutions for our clients' most complex talent issues. Our core offerings include revolutionary, data-based, executive search focusing on senior leadership around the world. Our suite of on-demand talent offerings helps backfill open roles and address project-based work with specialized talent. Our consulting and advisory solutions focus on key issues like culture, strategic alignment, coaching, and sales optimization.

Leveraging our global platform of over 500 teammates with a tech-powered solution kit, ZRG is a leading talent advisory firm for leading-edge clients.

We offer a broad scope of consulting services alongside our core search offerings. The methodologies developed by our Walking The Talk group, including the revolutionary Taylor Assessment, can make culture your superpower. The consultants in our Brimstone group will help optimize and onboard world-class leadership. We provide on-demand talent solutions whether your need is increased bandwidth at crunch time or a steady hand on the wheel during an ongoing leadership search. We are leading the way with embedded recruiting, letting you scale up your business without unnecessary overhead.

We are natively global in our reach with practitioners and entire divisions working around the world in the UK, Europe, the Middle East/North Africa, Australia, the Asia Pacific, and North and South America. Our team collaborates across geographic boundaries and industry verticals to bring you multiple solutions.

Role Summary:

The Registry, a ZRG company, stands as the premier membership-based interim placement firm in American higher education. With over 30 years of experience, The Registry has consistently delivered top-tier interim leaders to campuses nationwide, making us the go-to resource for institutions navigating challenging transitions. We pride ourselves on being the Nation's Gold Standard in interim placements, providing unmatched expertise and service to our clients.

We are looking for a motivated, proactive, and detail-oriented Membership Operations Assistant to join our team. In this role, you will be pivotal in supporting our membership and recruitment operations. This position involves managing inquiries, performing data entry, conducting research, and assisting with the multi-step membership application process. As the role evolves, opportunities to contribute to marketing and recruitment initiatives may arise, offering a dynamic and varied experience.

Key Responsibilities:

• Membership Application Support: Receive and process resumes, initiate candidate portfolios, schedule introductory meetings with the Membership VP, and coordinate follow-up interviews with senior consultants.
• Data Entry and Research: Perform high-level data entry, conduct Google searches for reference checks alongside the Membership team, and ensure accurate documentation in collaboration with internal stakeholders (e.g., working with a VP for initial resume reviews to determine member placement).
• Scheduling and Coordination: Manage calendars and coordinate with internal teams to schedule calls, interviews, and follow-ups, ensuring seamless communication and alignment.
• Confidentiality and Compliance: Handle sensitive information with discretion, adhering to organizational standards.
• Process Improvement: Contribute fresh ideas to streamline membership and contract management processes, developing and implementing tools to enhance operational efficiency and workflow.

 Qualifications:

• Bachelor's degree or equivalent working experience.
• 5+ years of professional experience
• Excellent written and verbal communication abilities, capable of conveying complex information clearly and effectively to various stakeholders.
• Demonstrated commitment to maintaining confidentiality and upholding strong ethical standards in all aspects of legal work.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills with meticulous attention to detail, capable of managing multiple tasks and meeting deadlines efficiently.
• Customer service-oriented with a positive, professional demeanor and the ability to foster strong relationships with clients and stakeholders.

 Preferred Qualifications:

• Bachelor’s degree.
• Experience in Higher Education field.

Please note, this is a part-time role requiring a 20-hour weekly commitment, with a partial in-office presence at our Peabody, MA location.