About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 200M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About You

You are an experienced Product Manager who loves growing and monetizing businesses. Chess.com is powered by a freemium subscription business model, and you’ll bring your expertise in conversion rate optimization (CRO) to encourage our free users to try and buy our paid subscription. You have a refined feel for high-quality web and mobile user experiences. And you thrive in roles where you’ll balance business needs, customer experience, and technical requirements. This role reports to our SVP of Monetization.

What You'll Do

• Create and manage the roadmap and design of our free-to-paid user flow (upsell modals, pricing pages, etc.)
• Optimize our subscription conversation rate by determining:
• • How, where, and when we promote our Premium product on our free tier
  • The ideal commerce flow to drive our users to transact
• Relentlessly drive outcomes and learnings through high-velocity A/B testing
• Collaborate closely with cross-functional counterparts in Monetization and Core Product
• Stay up-to-date with industry trends and best practices in Growth and CRO

Preferred Skills

• 5+ years experience in product management
• Strong monetization experience with a scaled product (>1M DAUs)
• Refined feel of digital consumer design and UX 
• Understanding of consumer subscription business models and customer journeys 
• Previous experience running A/B experiments and iterating through them
• Strong analytical skills, with the ability to compile reports, interpret data, and draw actionable insights
• Bachelor’s degree from an accredited university
• Chess enthusiast
• Lifelong learner

About the Opportunity

• This is a full-time opportunity
• We are 100% remote (work from anywhere!)
• This role is open to candidates who can work in US timezones

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You can learn more about us here:

• https://www.chess.com/article/view/how-chess-com-virtual-team-works-together
• https://www.chess.com/about