About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 250M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About You

You are an analytic thinker with a passion for driving product innovation and business growth through data-driven insights. You are a builder at heart with an intense sense of curiosity, high agency, and a bias for action. You don't just wait for questions; you actively seek out problems and solve them with urgency. You are highly adaptable—you can drop into a completely unfamiliar technical or business challenge, rapidly learn the landscape, and start delivering insights.

You thrive in an environment of continuous growth and are deeply comfortable navigating ambiguity and challenging new projects. Furthermore, you are an AI-forward thinker who actively leverages modern AI tools to superpower your workflow, accelerate your output, and automate the mundane so you can focus on high-impact strategic thinking.

What you'll do

• Uncover retention and growth drivers by leveraging exploratory analytical techniques
• Dive into our data to discover insights on player behavior across different cohorts, segments, and stages of the user lifecycle, and communicate collect feedback on your findings from peers, and business and product partners
• Work with business, product, and engineering teams to [plan → design → ship → evaluate] experiments/AB-Tests, and communicate their results/impact with the company.
• Work directly in BigQuery to extract truths and trends that inform and guide business and product decisions
• Collaborate with analysts/data-scientists in building scalable, and reproducible analyses, and communicate their insights with the company
• Develop tools and best practices to ensure high data quality and identify and prevent errors before they reach production datasets

Preferred Skills

• 6+ years of experience in data analytics
• Experience in collaborating others to [plan → design → ship → evaluate] large scale product experiments
• Experience in BQ, Python, Jupyter, Airflow
• Strong collaboration and communication skills working in a fully distributed team
• Prioritizes relationships with colleagues and partners, enjoys mentoring and guiding others
• Ability to explain complex topics in simple terms
• Experience in coaching and mentoring others in both craft and effective communication

About the Opportunity

• This is a full-time opportunity
• We are 100% remote (work from anywhere!)

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You can learn more about us here:

• https://www.chess.com/article/view/how-chess-com-virtual-team-works-together
• https://www.chess.com/about