What is the purpose of this role?

DOOR is a market leader in multifamily automation, currently managing over billions of monthly

events. We have massive scale in access control, and we are now deploying that same

dominance into IoT.

We are seeking a Senior Product Manager to lead our IoT line of business. This is a role for a

builder who wants to stand at the intersection of hardware, AI, and SaaS. You will not just be

managing a backlog; you will be the architect of our Building Intelligence strategy.

Location: Remote (Must reside in Denver, CO area)

Compensation:

Salary Range - $170,000 - $180,000 commensurate on experience

What is the role?

This role will take a robust portfolio (thermostats, leak detectors, multi-sensors, open/close monitors, etc) and our LoRaWAN infrastructure, and fuse them with our software platform. Your mission is to move us from "remote control" to "autonomous building operations," leveraging AI and sensor fusion to drive massive operational savings for property owners.

Who is DOOR?

DOOR (formerly Latch) is unlocking the next era of Building Intelligence. We combine premium hardware, intuitive software, and automated operations into one seamless platform—helping multifamily properties run more efficiently, grow revenue, and deliver smarter, more connected living experiences. From smart access and in-unit automation to building-wide controls, DOOR empowers owners, operators, and property teams to reduce overhead, protect asset value, and stand out in a competitive market.

We believe smarter buildings make life simpler. At DOOR, you’ll help shape a future where buildings anticipate needs, operate effortlessly, and quietly improve life for everyone inside.

What will you do?

1. Full-Stack Product Lifecycle (NPI to EOL)

• Lead the entire product lifecycle for our hardware suite, including our LoRa hubs and proprietary sensors.
• Drive New Product Introduction (NPI) by managing field trials, beta programs, and certification readiness.
• Make data-backed decisions on hardware iterations (V1 → V2), sensor calibration, and End-of-Life (EOL) strategies.

2. Cross-Functional Leadership

• Serve as the "hub" for a complex web of stakeholders: Hardware, Firmware, Backend, Mobile, Web, Design, Sales, CS and Operations.
• Translate high-level business goals into strict technical specifications for engineers and concise value propositions for Sales and Customer Success.
• Ensure our hardware strategy aligns with supply chain realities and installation constraints.

3. Integration & Ecosystem

• Define the integration strategy with major Property Management Systems (RealPage, Yardi, Entrata) to ensure our IoT events trigger real-world operational workflows.
• Oversee the requirements for our OpenDOOR API/SDK as it relates to device telemetry and third-party controls.

Who You Are

• A Strategic Operator: You think in terms of business outcomes. You understand that a "cool feature" is useless if it doesn't drive SaaS retention or reduce hardware churn.
• A Hybrid PM: You are rare. You are just as comfortable discussing LoRaWAN payloads, duty cycles, and battery life as you are discussing UI/UX flows and SaaS pricing models.
• Customer & Metric Obsessed: You validate every assumption. You spend time on construction sites and in leasing offices to understand the physical realities of our users.
• You define success through hard metrics: energy saved, hours reduced, and adoption rates.
• High Agency: You don't wait for permission. You rally shared resources, fighting for prioritization by proving the ROI of your initiatives.

What do you bring to DOOR?

• 6+ years of Product Management experience, with a mandatory focus on IoT, Connected Hardware, or Energy Management.
• NPI Experience: Proven track record of bringing hardware products from concept to mass market (NPI), including managing beta cycles and field testing.
• Technical Fluency: Deep understanding of IoT protocols (LoRaWAN preferred), device telemetry, and the constraints of battery-powered devices.
• Scale Experience: Experience working with platforms that manage thousands of connected devices; you understand the implications of "at scale" updates and data ingestion.
• Data & AI Exposure: Familiarity with sensor fusion, data analytics, or applying ML to physical datasets is highly preferred.

DOOR understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.

What does DOOR bring to the table?

We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions. We offer a comprehensive suite of benefits such as employer-sponsored health, dental, vision and life options, and generous PTO, and an all-of-you, inclusive approach to benefits:

• Parental Leave
  DOOR provides company-supported parental leave for both primary and non-primary caregivers, along with tiered return-to-work options to support a smooth transition back to the workplace.
• Flexible Time Off
  We offer a flexible time off policy to ensure employees have the opportunity to rest, recharge, and maintain well-being—so they can bring their best selves to work.
• Flexible Working Days
  We support flexible work schedules, empowering employees to structure their workday in a way that best fits their personal and professional lives.
• Comprehensive Health Coverage
  We offer medical, dental, and vision plans with multiple coverage tiers, including the option to enroll domestic partners. Healthcare and flexible spending accounts (FSAs) are available, with employer contributions to help offset costs.
• Life & AD&D Insurance
  DOOR provides employer-paid basic life and accidental death & dismemberment (AD&D) insurance, with the option to purchase additional supplemental coverage.
• Disability Benefits
  We sponsor both short-term and long-term disability coverage, offering financial protection in the event of an illness or injury that prevents you from working.
• Retirement Planning
  Employees are eligible to enroll in a 401(k) Retirement Plan through Vanguard, with flexible contribution options to support long-term financial goals.
• DOOR Equipment Setup!
  Employees get a full setup of hardware from our home line of products as well as FREE monitoring!

Joining us means:

• Having teammates all over the world in the US, Argentina, Spain and Romania.
• Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
• Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive environment for all.

Attention Job Seekers: Beware of job scams!

Job scams are on the rise, and you should take steps to protect yourself in your job search. Here are some guidelines to help you stay safe if you are applying for a job with Latch or DOOR:

• Communications from Latch or DOOR will always come from @latch.com or @door.com. Do not accept a job interview invitation with Latch or DOOR from anyone who does not contact you through an email that comes from @latch.com or @door.com.
• Latch never interviews candidates via Skype or in writing where you do not see the interviewer. All of our interviews happen either by video or in person.
• We  will never offer you a job based on a single conversation with someone claiming to be from our People organization. In all of our job interviews, you will always speak, by video or in person, with the hiring manager for the position.
• Do not share your sensitive personal information with anyone who purports to offer you a job at Latch or DOOR unless you verified that the offer is from Latch or DOOR (check email senders addresses). We will never ask you for your bank account information or your mother’s maiden name during the interview process.
• We will never ask you to purchase any equipment with a promise that we will reimburse you after you begin working for us.
• If you believe you were a victim of a job scam, you may report it to the FBI: https://www.ic3.gov/.