🏆 Great Place to Work® Certified | USA

About Harbor Compliance

Join Harbor Compliance, a pioneering leader in the compliance industry, recognized by Inc. 5000 and Deloitte Technology Fast 500. Merging with Labyrinth, Inc. in 2021, we've expanded our reach to over 35,000 clients, leveraging advanced technology to simplify business licensing and legal entity management. We’re a growing team, passionate about making compliance accessible and efficient for all businesses and nonprofits.

The Director of Engineering at Harbor Compliance is a strategic leadership position responsible for building and scaling a high-performing engineering organization that delivers business-critical software with precision and speed. You will own the systems, architecture, and organizational design that allow our product delivery to scale effectively while maintaining exceptional quality and service reliability. By leading multiple teams through Engineering Managers and Tech Leads, you will bridge the gap between business strategy and technical execution, ensuring our software outcomes are both predictable and impactful.

Key Responsibilities:

• Drive roadmap delivery predictability by ensuring quarterly commitments are met through disciplined planning and execution.
• Maintain world-class service reliability for owned systems, targeting 99.95% uptime and proactive incident management.
• Foster operational excellence by establishing rigorous postmortem processes and continuously improving the mean time to restore services.
• Oversee engineering quality and throughput by implementing standards that minimize defect escape rates and optimize deployment frequency.
• Build and sustain a high-density talent environment, through active coaching and effective hiring.
• Manage the engineering budget and resources with precision, ensuring headcount plans and infrastructure spend align with organizational goals.
• Establish a robust code review and documentation ecosystem that ensures high standards, architectural clarity, and rapid knowledge sharing.
• Cultivate deep cross-functional partnerships with Product, Operations, and Finance to align priorities and resolve complex trade-offs.

Requirements:

• 10 or more years of experience in software engineering or a closely related technical domain.
• 4 or more years of experience leading other leaders, including managing Engineering Managers and Tech Leads.
• Proven track record of owning the delivery and reliability of complex, large-scale production systems.
• Demonstrated expertise in organizational design, team scaling, and performance management within an engineering context.
• Mastery of the full software development life cycle, including estimation, release management, and incident response.
• Strong architectural competence with a focus on service boundaries, scalability, and resiliency patterns.
• Experience implementing operational excellence frameworks such as SLO thinking, monitoring, and alerting.
• Ability to guide security fundamentals and secure SDLC practices, ensuring robust vulnerability management and risk awareness.

Skills and Knowledge:

• Proficiency in using DORA-style metrics and engineering health signals to drive systemic process improvements.
• Expert-level strategic planning skills with the ability to translate business goals into executable technical roadmaps.
• Advanced coaching and mentorship capabilities focused on developing a strong internal manager bench and succession plans.
• Exceptional communication skills, with a focus on delivering clarity, setting crisp expectations, and simplifying complex technical concepts for stakeholders.

Accommodations:

Harbor Compliance is committed to providing any reasonable accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

Compensation: 

Compensation at the time of offer is based on factors such as skill set, experience, qualifications, and work location. Salary is one part of Harbor Compliance’s total compensation package. Other benefits may include health benefits, flexible paid time off, parental leave, fertility and adoption assistance, 401(k), and educational reimbursement. Note that the salary range and benefits apply only to U.S.-based candidates.

Pay Transparency Policy Statement
Harbor Compliance will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Harbor Compliance, or (c) consistent with Harbor Compliance’s legal duty to furnish information.

Equal Opportunity Statement

Harbor Compliance is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Notice Regarding the Use of Selection Technology

Harbor Compliance uses third-party automated tools and skills assessments (such as Testlify and Rippling) to help evaluate job applications and streamline our hiring workflow. These tools assist our recruitment team in reviewing qualification trends and scheduling, but all final employment decisions are made solely by humans on our Talent Success team, and all tools are subject to human oversight.

Depending on your location, local laws may grant you specific disclosure rights or the option to request an alternative evaluation process. If you require a reasonable accommodation or wish to opt out of automated assessment steps due to regional regulations, please notify your recruiter. Opting out will not negatively impact your application.