Who we are

Our mission at Capacity is to help teams do their best work through our AI-powered support automation platform. Capacity provides everything you need to automate support and business processes in one powerful omni-channel platform. 

We believe that each individual voice, perspective and background brings inherent value to enhance our product, serve our customers and generate more ideas to solve complex problems.  By continuing to hire talented, driven and humble teammates, we have the opportunity to see Capacity become a premier brand enterprise SaaS platform.

Capacity has raised over $100 million dollars from over 150 investors, giving us the opportunity to make ambitious investments in our team and big bets on our future.  Our total addressable market is enormous. Any company that wants to grow revenue, reduce costs, and improve customer and employee satisfaction is an opportunity for Capacity to shine.

Why this job is exciting

The role:

We are seeking a hands-on Accounting Supervisor to lead the day-to-day accounting operations of a high-growth SaaS company. This role is responsible for owning key accounting processes, ensuring accurate financial reporting, and maintaining strong controls across cash, prepaid assets, payables, and commissions in a remote work environment. The successful candidate will also directly manage two accountants, requiring a blend of technical expertise and leadership.

Responsibilities:

In this role, you will be responsible for the following:

General Ledger & Financial Close

• Assist with daily general ledger activities including journal entries, accruals, reconciliations, and variance analysis
• Active involvement in monthly, quarterly, and annual close processes with a strong focus on accuracy and timeliness
• Support external audits by preparing schedules and responding to audit requests

Commission Accounting

• Review and approve monthly sales commission calculations, ensuring accuracy and alignment with commission plans and accounting policies
• Record commission-related accruals and ensure proper expense recognition

Cash Management & Accounts Payable

• Perform daily and monthly cash management activities, including bank reconciliations and cash forecasting
• Oversee bank account administration, from establishment through closure
• Process accounts payable and other related functions, including vendor maintenance, approval workflows, and payment runs
• Ensure timely vendor payments and resolve discrepancies

Fixed Asset Accounting

• Manage the fixed asset register, including capitalization, depreciation, disposals, and impairments
• Review capital expenditure requests for proper accounting treatment
• Perform periodic fixed asset reconciliations and physical asset reviews
• Manage personal property tax filing process

Collaboration & Ownership

• Take ownership of special projects and ad hoc analyses

Requirements:

• Bachelor’s degree in Accounting or Finance (CPA a plus)
• 5+ years of progressive accounting experience, preferably within a SaaS or technology environment
• Strong hands-on experience with GAAP
• Proven experience within accounts payable, cash management, and fixed asset accounting
• Experience with ERP systems (NetSuite preferred)
• Advanced Excel / Google Sheets skills
• Highly detail-oriented with strong ownership and accountability
• Ability to operate in a hands-on, fast-paced environment
• Strong organizational and time-management skills
• Clear communicator in a hybrid work setting
• Process improvement mindset

You are motivated by:

• Hustle: You inspire others to work as hard as you. You will find a way, no matter how hard the task is.
• Ownership: You have an owner/builder mentality. You care about what you deliver and own your mistakes.
• Proactivity: You don’t wait for someone to tell you what to do or what problems to solve. You are always looking for ways to learn and improve.
• Excellence: You set a high bar and surpass expectations.  You hit your goals and ask for more.
• Humility: You are not above any task in the organization and are willing to drop what you’re doing to help a teammate. 

What you can expect from us

The team:

Capacity team members enjoy the opportunity and benefits of working at an artificial intelligence startup, but with leaders who’ve worked at places like Apple, Ebay, Visa, Answers.com, Oracle, Boeing, and many more world-class companies. The culture at Capacity encourages innovation, independent problem solving, and collaboration as we continue to mature our product in the ever-changing world of AI.

We provide:

• Employer-paid health insurance (for you and your eligible dependents)
• Profit Interest Units/incentive compensation
• Unlimited vacation policy
• 401(k) with a company match
• Short term disability insurance
• Group life AD&D insurance
• A supportive, diverse workplace where we prioritize respect for each other and our clients
• A fun and collaborative team culture

Salary range:

• The expected base salary for the Revenue Controller role is between $90,000 and $110,000; actual salary will be commensurate with a candidate's experience, skill and location.

Still unsure?

At Capacity we value more than just hard skills. Our goal is to build a holistic and diverse team. If you aren’t sure if you qualify, just apply! We will carefully consider your application and are always grateful for any time and effort invested in Capacity.  

But wait, there’s more!

At Capacity we believe in more than just building amazing products and helping our customers. Although we are a remote workforce, we remember the neighborhood where we started. We still strive to elevate our community by furthering access to education and careers in the tech space. Our affiliated nonprofit, Create A Loop, brings rigorous computer science courses to underserved communities with little to no access to formal computer science education. There are many opportunities for our Capacity team members to serve and educate our Create A Loop students throughout the year.