Posted: 1/13/26

Weekly Hours: 40

Role Number: 238

Home Office: Yes

The application window will be open until at least 2/13/26. This opportunity will remain online based on business needs which may be before or after the specified date.

About Harbor Compliance

Join Harbor Compliance, a pioneering leader in the compliance industry, recognized by Inc. 5000 and Deloitte Technology Fast 500. Merging with Labyrinth, Inc. in 2021, we've expanded our reach to over 35,000 clients, leveraging advanced technology to simplify business licensing and legal entity management. We’re a growing team, passionate about making compliance accessible and efficient for all businesses and nonprofits.

The Director of Data & Analytics is responsible for spearheading the enterprise data strategy and execution to ensure our leadership and platform teams operate with absolute confidence in our organizational metrics. This role unifies high-level analytics with rigorous data operations to eliminate ambiguity and accelerate the scaling of our SaaS products. By establishing a reliable single source of truth, you will empower the organization to move faster, execute on service level agreements with precision, and drive measurable business outcomes.

Key Responsibilities:

• Lead the delivery of data products and insights that generate measurable improvements in core business outcomes such as retention, pipeline conversion, and margin performance.
• Maintain a high-standard Data Quality Score across all products and core datasets through automated checks and proactive root-cause analysis.
• Oversee data support and reporting delivery, ensuring all internal requests and reporting cadences consistently meet or exceed established response and resolution timelines.
• Ensure near-perfect accuracy for top-tier financial and operational KPIs including ARR, churn, and pipeline through rigorous automated validation and monthly reconciliation.
• Cultivate a high-performing data team by setting clear performance standards, providing regular coaching, and building redundancy for all critical workflows.
• Manage the data roadmap by prioritizing high-ROI projects and protecting team capacity to ensure predictable, on-time delivery of strategic initiatives.
• Drive the adoption of a governed metric catalog, enabling functional leaders to utilize standardized dashboards and reducing the need for manual, one-off reporting.
• Implement strict validation and quality assurance gates to ensure process predictability and minimize the need for downstream rework.

Requirements:

• Proven experience leading a data or analytics function within a high-growth SaaS environment.
• Deep technical expertise in managing complex data architectures and unifying analytics with data operations.
• Demonstrated ability to link data initiatives directly to financial outcomes such as NRR, CAC payback, and gross margin.
• Expert-level knowledge of data governance, including the ability to define and automate data quality standards across an enterprise.
• Strong proficiency in managing structured intake systems, such as Jira, to standardize workflows and meet rigorous internal service level agreements.
• Experience building and scaling high-performing teams with a focus on accountability and professional development.
• Ability to master complex subject matter and communicate findings with precision and authority to executive stakeholders.
• A track record of executing disciplined project management to deliver roadmap commitments on schedule.

Skills and Knowledge:

• Advanced proficiency in data visualization and the creation of executive-level scorecards that drive decision velocity.
• Mastery of financial and operational metric definitions, including the ability to manage versioning and communication for organizational KPIs.
• Expertise in establishing automated QA gates and configuration standards to ensure data integrity at the source.

Accommodations:

Harbor Compliance is committed to providing any reasonable accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

Compensation: 

Harbor Compliance’s base salary range for this role is listed below. Compensation at the time of offer is based on factors such as skill set, experience, qualifications, and work location. Salary is one part of Harbor Compliance’s total compensation package. Other benefits may include health benefits, flexible paid time off, parental leave, fertility and adoption assistance, 401(k), and educational reimbursement. Note that the salary range and benefits apply only to U.S.-based candidates.

Harbor Compliance base salary range for this role in the U.S. is:

(Salary range $150,000 - $158,000 USD) Additionally, this role might be eligible for discretionary bonuses or commission payments.

Pay Transparency Policy Statement
Harbor Compliance will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Harbor Compliance, or (c) consistent with Harbor Compliance’s legal duty to furnish information.

Equal Opportunity Statement

Harbor Compliance is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.