About Nerdio

At Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments. 

We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune. 

Created in 2016, Nerdio has always taken a market-leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology. 

Today, Nerdio is used in over 50 countries by more than 15,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible. 

We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.

About the role

We are seeking a motivated and detail-oriented Security Operations Intern to support our Security team in daily monitoring, response, and operational initiatives. This internship provides hands-on exposure to real-world security operations, incident triage, phishing defense programs, and foundational threat detection practices. 

This role is ideal for a student or early-career professional interested in cybersecurity operations, threat detection, and incident response within a fast-paced technology environment. 

What you'll do

• Perform first-level alert triage and response for security monitoring tools (SIEM, EDR, email security, etc.) 

• Investigate and document security alerts, escalating issues when appropriate 

• Support the organization’s phishing awareness and response program, including reviewing reported emails and assisting with user education efforts 

• Assist with general security operations tasks, including log review, ticket management, and tool optimization 

• Create and update security documentation, playbooks, and standard operating procedures (SOPs) 

• Participate in light threat hunting activities, analyzing logs and telemetry for suspicious activity 

• Assist in writing or tuning detection rules under guidance from senior security team members 

• Contribute to improving operational workflows and automation where possible 

Qualifications

• Currently pursuing a degree in Cybersecurity, Computer Science, Information Technology, or a related field 

• Basic understanding of cybersecurity concepts (e.g., phishing, malware, SIEM, endpoint protection) 

• Familiarity with networking fundamentals and common attack vectors 

• Strong analytical and problem-solving skills 

• Excellent written communication skills (documentation quality is important in this role) 

• Eagerness to learn and take initiative 

What You'll Learn

• Real-world security incident triage and response workflows 

• Phishing detection and remediation processes 

• Detection engineering fundamentals (rule writing and tuning) 

• Security documentation best practices 

• Cross-functional collaboration within IT and engineering 

Benefits and Incentives

• Competitive Base and Incentive Plan
• Stock Options
• Health and Welfare Plans*
• Life and Disability Plans*
• Retirement Plan*
• Unlimited Flexible Paid Time Off, including your birthday off!
• Collaborative Team Culture

* Benefits for international employees, outside the US, vary by country. 

Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.