About PopStroke

PopStroke is a founder-led brand built by people who believe energy creates results and culture creates momentum. We aren’t here to simply run venues — we’re here to build something special together.

At PopStroke, every team member has limitless potential to become who they want to be. We encourage bold ideas, celebrate growth, and believe that when you’re supported, challenged, and trusted, you rise.

We solve problems together, jump in, and move the needle every day because we care. We lead with ownership, back each other up, and never lose sight of the fun along the way.

This mindset; the drive, the heart, the teamwork is what we call The PopStroke Way.

Our Core Values

Make It Fun

If it’s not fun, rethink how we’re doing it.
We bring creativity, positivity, and joy into everything we do, from guest interactions, doing hard things, and how we support one another.

Bring the Energy

Your vibe sets the tone.
Every leader and team member influences the experience. Show up with enthusiasm, optimism, and presence.

Roll Up Your Sleeves

See it. Fix it. Jump in.

We are hands-on, problem solvers that jump in and become part of the solution.   We leave things better than we found them.

Own It

Live your role with an owner’s mindset.
We take pride in our work, hold ourselves accountable, and treat the business like it’s our own.

Get Off the Hamster Wheel

Don’t repeat yesterday — rethink, improve, grow.
We challenge “the way it’s always been done” and are always looking for better ways to serve our guests and each other.

Join our team and help us serve up joy, laughter, and delicious dining experiences! If you’re ready to bring energy, smiles, and that extra sparkle to our restaurant, step up to the tee and apply today!

Regional Facilities Manager

About the Role

The Regional Facilities Manager is responsible for the condition, reliability, safety, and appearance of approximately five to six PopStroke venues within an assigned region. This role is the primary facilities partner to venue leadership, ensuring company standards translate into consistent preventive maintenance, timely repairs, strong vendor execution, and disciplined follow-through.

This is a field-first, hands-on leadership role that connects venue-level Facilities Technicians with the Head of Facilities Support Services. The Regional Facilities Manager is expected to be highly visible in venues, identify issues before they become larger problems, help solve challenges in real time, coach venue teams, and drive accountability for the overall condition of the region.

What You’ll Do

Own Regional Facilities Performance

• Own day-to-day facilities support for an assigned portfolio of approximately five to six venues.

• Conduct routine inspections of buildings, grounds, golf courses, playgrounds, equipment, and back-of-house areas to identify safety concerns, deferred maintenance, cleanliness gaps, and repair needs.

• Create venue-specific action plans, establish priorities, track open items, and verify work is completed to PopStroke standards.

• Serve as the regional point of contact for urgent facilities issues and coordinate an effective response with venue leaders, vendors, and corporate partners.

• Support storm preparedness, emergency response, and recovery activities across assigned venues.

Drive Preventive Maintenance & Repairs

• Execute and monitor preventive maintenance programs for HVAC, plumbing, electrical, kitchen and refrigeration equipment, misting systems, playground equipment, golf course features, landscaping, building systems, and other venue assets.

• Review maintenance checklists, service records, warranties, and equipment histories to reduce repeat failures, extend asset life, and minimize unplanned downtime.

• Perform or assist with appropriate hands-on troubleshooting and minor repairs while engaging qualified contractors for licensed, specialized, high-risk, or larger-scale work.

• Identify recurring issues and recommend practical repair, replacement, or improvement solutions to the Head of Facilities Support Services.

Manage Vendors, Work Orders & Spend

• Source, coordinate, and monitor regional service providers in partnership with the Head of Facilities Support Services and venue leadership.

• Maintain accurate vendor contacts, work orders, proposals, invoices, maintenance logs, inspection reports, and completion documentation in the designated maintenance system.

• Obtain competitive quotes when required, evaluate scope and pricing, and oversee contractor access, work quality, safety, and completion.

• Monitor regional repair and maintenance spending, flag budget risks early, and seek approval for expenses outside established authority levels.

Partner With & Develop Venue Teams

• Partner closely with Operating Partners and venue leadership to balance guest experience, operational continuity, safety, cost, and urgency.

• Provide functional guidance, coaching, and technical support to venue Facilities Technicians and other team members who perform maintenance responsibilities.

• Reinforce consistent maintenance routines, escalation practices, documentation standards, and safe equipment operation across the region.

• Communicate regional trends, major risks, unresolved items, and recommended investments to facilities and operations leadership.

Lead Safety, Compliance & Projects

• Promote a safe environment for guests, team members, contractors, and vendors by ensuring facilities concerns are addressed promptly and work is completed in accordance with applicable requirements.

• Support compliance with company procedures and applicable city, county, state, and federal requirements related to facilities maintenance and workplace safety.

• Coordinate regional maintenance projects and support larger capital, renovation, and construction initiatives as assigned.

• Participate in facilities and operations meetings and take on other related responsibilities that support an efficient, safe, and guest-ready environment.

Who Thrives in This Role

• A hands-on operator who notices the details and takes ownership rather than waiting for someone else to solve the problem.

• A strong field partner who can build credibility with venue leaders, technicians, vendors, and corporate teams.

• Someone who can prioritize competing needs, move with urgency, and distinguish between a quick fix and a problem that requires specialized support or capital investment.

• A disciplined follow-through leader who creates clear action plans, closes the loop, and leaves venues better than they found them.

Qualifications

• Five or more years of facilities maintenance experience, preferably in hospitality, entertainment, restaurant, retail, or another multi-site environment.

• At least two years of experience coordinating maintenance across multiple locations, leading facilities personnel, or managing vendors and projects across a region.

• Working knowledge of HVAC, electrical, plumbing, carpentry, painting, landscaping, kitchen equipment, and general building systems; relevant trade licenses or certifications are a plus.

• Demonstrated ability to diagnose issues, prioritize competing needs, make sound decisions in the field, and know when specialized or licensed support is required.

• Experience with preventive maintenance programs, work-order or CMMS platforms, vendor management, proposal review, and maintenance expense tracking.

• Strong communication, organization, follow-through, negotiation, and relationship-building skills.

• Valid driver’s license and ability to travel frequently among assigned venues.

• Ability to respond to urgent facilities matters outside standard business hours, including nights, weekends, and holidays, as needed.

Physical Requirements

• Ability to work in indoor and outdoor environments and in varying weather conditions.

• Ability to stand, walk, bend, crouch, kneel, reach, climb ladders and stairs, and work on feet for extended periods.

• Ability to lift, carry, push, and pull items weighing up to 50 pounds.

• Ability to safely operate common maintenance tools and equipment and work around cleaning products and chemicals.

PopStroke is an Equal Employment Opportunity Employer.