About Rx Redefined

Healthcare shouldn't be complicated, especially for patients living with chronic conditions. Rx Redefined was founded in 2018 with a mission to positively impact the lives of others by constantly challenging the status quo in healthcare.

Our revolutionary business model enhances healthcare outcomes specifically in the Durable Medical Equipment, Prosthetics, and Orthotics Supplies (DMEPOS) space. Our platform enables physicians to navigate the complexity of compliance and leverage advanced technology to streamline the logistics required to serve their patients effectively, while simultaneously reducing healthcare costs by significantly reducing fraud, waste, and abuse in an industry that desperately needs reform.

We're a fast-growing startup with a simple goal: improve access, outcomes, and patient experience. Our team thrives on solving tough problems, pushing for better solutions, and doing the work that truly makes a difference.

At Rx Redefined we value our people, transparency, dedication, and hard work through a patient-first mentality. 

Join us, and help redefine healthcare for the better.

The Role

The Associate, Business Strategy and Operations at Rx Redefined supports data-driven decision-making by delivering analysis, reporting, and operational insights across the business. We are seeking an individual with hands-on HubSpot experience to support CRM reporting, pipeline analysis, business insights, an contributing to CRM build-out and ongoing CRM operations, while supporting ad hoc reporting and cross-functional initiatives tied to growth and operational efficiency.

Associate, Business Strategy and Operations works with large datasets, reporting tools, and internal systems to help improve visibility, consistency, and scalability across key business functions.

Key Responsibilities

• Support CRM build-out and ongoing CRM operations, including data integrity, reporting, and workflow support
• Prepare and maintain recurring and ad hoc reports to support operational, customer, and growth initiatives
• Analyze large datasets to identify trends, insights, and opportunities for process improvement
• Maintain and improve dashboards, reporting tools, and documentation to increase visibility and consistency across teams
• Support cross-functional operational initiatives through data analysis, research, and information support
• Assist with data validation, system audits, and quality checks to ensure accuracy and reliability of reporting
• Document processes, workflows, and reporting standards to support scalability and consistency
• Respond to ad hoc analytical and operational requests as business needs evolve

Requirements

• Bachelor’s degree in Business, Economics, Data Analytics, or a related field
• Strong analytical and quantitative skills with advanced proficiency in Excel, including data cleaning, lookups, pivot tables, and basic modeling
• 2+ years experience and comfort working with the CRM systems, HubSpot
• Ability to analyze large datasets to identify trends, generate insights, and support business recommendations
• Strong written and verbal communication skills, with the ability to present data clearly to a variety of audiences

Benefits

• Medical, dental, and vision coverage - 100% of the employee premium is covered by Rx Redefined.
• Unlimited PTO - take the time you need for rest and recharge.
• Remote-first flexibility.
• Professional growth - be part of a high-growth team where you’ll learn quickly and see the impact of your work.