Department: Delivery

Location: Remote, North America

Hiring Manager title: COO

This full-time, remote position is located in the US or Canada.  This person should be willing to accommodate hours across multiple time zones in North America.

About SecondMuse LLC

At the heart of SecondMuse lies the fundamental strategy: Drive Impact. This guiding principle is ingrained in every decision we make as individuals and collectively as a company. It reflects our identity, our purpose, and the unique value we deliver to our clients. Our commitment to driving impact shapes our strategic approach and is mirrored in our diverse offerings. These offerings are designed to foster just economies, powered by community-driven solutions with a focus on generating substantial economic, social, and environmental benefits. Our services range from consulting, aimed at catalyzing long-term impact through innovative projects and building strategic relationships, to Entrepreneurial Support, facilitating opportunities for entrepreneurs at various stages of their journey. Further, we are engaged in economy-building initiatives that catalyze systemic changes and economic transformation across sectors. We have organized innovation programs in over 100 countries and 250 cities, sourcing solutions from every corner of the world. Each program has challenged our teams to develop targeted approaches to find, and then support, visionary leaders with a diverse range of experiences, motivations, and cultures.

The Opportunity 

We believe that great talent thrives in fast-past, high-performing, learning-oriented, and collaborative work environments. Embracing SecondMuse' core values of contributing to an open, inclusive, and joyful culture makes it easy to have our work be centered around authentic relationships, which we believe are at the heart of unlocking human potential.

SecondMuse is building internal and external platforms that streamline how we plan, budget, staff, and deliver projects. Our platform roadmap builds on work already completed for opportunity sourcing and includes modules for community engagement and program operations, proposal development, budgeting, staffing, and contracting.

We are looking for a Software Engineer to help build and expand the platform. This role will develop new modules, strengthen existing functionality, ensure integration with our business systems (Unanet, HubSpot, Asana, Google Workspace, Supabase), and embed practical AI-assisted workflows that help teams complete operational tasks faster and with greater accuracy.

This role is ideal for a full-stack developer who is energized by building and maintaining tools that directly improve how a mission-driven organization operates, and who sees AI as a practical tool for solving real workflow problems. SecondMuse supports continuous learning. Team members are encouraged to experiment with new tools, develop new technical skills, and improve systems that strengthen our mission-driven work.

Core Competencies

• Full-Stack Development: Building and maintaining production web applications end-to-end: frontend (React/Next.js, TypeScript), backend (Node.js, PostgreSQL), and deployment (Vercel, Supabase, Cloudflare, Railway, Firebase, Sanity)
• Systems Integration: Connecting disparate business tools through APIs, webhooks, and data pipelines, and optimizing data flow and consistency
• Applied AI: using LLMs and AI tools pragmatically to solve real workflow problems, not for their own sake. Comfort with prompt engineering, structured knowledge systems, and the LLM APIs
• Product Sensibility: Understanding that tools succeed when they reduce friction for real users. Building with empathy for how teams work
• Ownership and Initiative: Taking responsibility for the systems built, from feature design through deployment and user support, while collaborating with internal stakeholders on architecture and roadmap decisions

Core Functions 

Within the first 12 months, the Full-Stack Developer will:

• Implement the product roadmap, including new modules that stabilize and extend SecondMuse’s internal and external facing platforms
• Establish reliable integrations with existing business systems
• Ship AI-assisted features that demonstrably reduce time spent on recurring operational tasks
• Create documentation and onboarding materials for internal users

Core Responsibilities

The core responsibilities of this role are:

• Build, extend and maintain SecondMuse’s internal and external facing platforms
• • Understand business needs and help to translate them into AI-enabled workflows
  • Lead the development of new platforms and features within existing platforms
  • Resolve production bugs and improve platform performance, reliability, and user experience
  • Implement role-based access controls and data security
  • Write and maintain automated tests (i.e. Vitest and smoke tests) to ensure code quality and prevent regressions
  • Maintain deployment pipelines and database migrations as the platform evolves

• Integrate Business Systems
• • Build integrations into SecondMuse's operational tools, including Unanet (financial/ERP), Hubspot (CRM/pipeline), Asana (project management), Google Workspace, and Slack
  • Design integrations and data flows that reduce manual re-entry and improve consistency across systems
  • Build and maintain APIs and webhooks to keep data synchronized across platforms

• Embed AI Into Operational Workflows
• • Identify opportunities where AI tools can reduce manual effort or elevate outcomes
  • Build AI-assisted features using LLM APIs (Claude, OpenAI, or similar), such as intelligent budget suggestions, automated status reporting, and proposal-to-project handoff workflows
  • Contribute to AI-enabled proposal development tools, including prompt engineering, structured knowledge retrieval, and workflow automation
  • Continuously improve AI workflows based on user feedback and real-world usage

• Increase Organizational AI Literacy
• • Support internal users with onboarding, troubleshooting, and AI capacity development
  • Collaborate with the COO and department leads to prioritize the platform roadmap based on operational impact

Education and Experience

Experience comes in many different forms. At SecondMuse, we are committed to creating a diverse and inclusive community of individuals with a wide range of backgrounds. As guidance, we require applicants to have:

• 1–3 years of experience building web applications using React/Next.js and TypeScript (including internships, contract work, or significant personal projects)
• Strong backend fundamentals, including Node.js, PostgreSQL, REST APIs, and authentication/authorization patterns
• Experience integrating third-party APIs and business systems
• Experience with Supabase, Vercel, or similar modern backend-as-a-service platforms
• Experience building applications using AI/LLM APIs (Claude, OpenAI, or similar)
• Ability to work independently and collaborate with others, to learn new technologies quickly, and to operate effectively in a fast-paced, async-first environment

We prefer candidates to have:

• Experience with Sanity, Cloudflare, or similar edge/serverless platforms
• Familiarity with financial/ERP systems (Unanet, NetSuite, or similar)
• Background in or exposure to social impact, economic development, or mission-driven organizations
  
  

Work Environment
We want candidates who will thrive in fast-paced, high-performing, learning-oriented, and collaborative work environments. This is a full-time remote role based in the USA or Canada. Periodic domestic travel may be required. This position involves collaboration with teams across North America. Flexibility to collaborate across US time zones is essential.

Our Commitment to Pay Equity
This role offers an annual base salary of $115,000 CAD and a comprehensive benefits package. At SecondMuse, we believe in fairness and transparency, which is why we have a no-negotiation policy to prevent bias and ensure wage equality. All compensation information will be discussed in detail before your first team interview to ensure alignment.

Benefits:

• Medical, dental, and vision through Greenshield insurance with a generous employer contribution
• RRSP with a 3% employer contribution (after 90 days of employment)
• Employer monthly mobile phone contribution
• Flexible work options
• Unlimited discretionary paid time off after the first 90 days
• At least 12 paid holidays annually
• Generous paid parental leave programs for all new parents
• Short-term disability insurance
• Employee assistance programs
  
  

Our Hiring Process:
Transparency and efficiency are at the center of our hiring process. Every question you’ll be asked is directly related to the skills and experiences listed in the job description. You’ll get the opportunity to share your real-world examples and explain how your background prepares you for the challenges typical at SecondMuse.

Generally, our process takes 8 weeks from application to a job offer, depending on logistics and scheduling. We aim to update finalist candidates on their status at the end of each week, ensuring you always know where your candidacy stands.
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SecondMuse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We strongly encourage BIPOC (Black, Indigenous, People of Color), women, LGBTQIA+ identifying, and people with disabilities to apply.