About Splash

Splash is a global nonprofit organization founded in 2007, headquartered in Seattle, Washington, USA. Since 2007, we have completed more than 2,500 projects that serve over 1.2 million children each day. Currently focused on cities in East Africa, Splash delivers the clean water, clean toilets, and dignified menstrual health resources that every child deserves through comprehensive water, sanitation, hygiene, and menstrual health (WASH-M) services and behavior change programs across 100% of a city’s public schools.

Our distinctive model transforms entire cities, starting at the school water fountain, by shifting systems, infrastructure, and behaviors in partnership with local governments and communities. We start by building relationships with the local stakeholders responsible for education, health, and water management, and we negotiate financial commitments that support a full transition of operations and maintenance to local leadership.

Our vision is global impact without Splash, made possible through partnerships with national governments, co-creation with local communities, and replication far beyond our day-to-day involvement.

In 2019, we began testing and refining Project WISE (WASH in Schools for Everyone), a cost-effective and replicable blueprint designed to reach 100% of public schools in fast-growing, complex cities in partnership with local governments and community leaders. In five years, we achieved our goals in Ethiopia and India, and we began our next phase of expansion in East Africa in 2025.

Our core values guide everything we do, including every hiring decision we make. They are:

·       People – People first. People second. People third.

·       Quality – Beautiful products that function and last.

·       Honesty – No drama, no surprises, no BS.

·       Joy – Kids at heart, seeing potential everywhere.

·       Mistakes – Make them, don’t repeat them.

Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit splash.org.

The Job

Director, Global Data Quality, Insights & Reporting

Location: Remote, US based and Splash Countries Registered (Preferred)

Position Overview

The Global Data Quality, Insights & Reporting Director plays a critical role in ensuring accurate, timely, and accessible program data to support decision-making and impact measurement at Splash. You will lead the strategic direction, governance framework, and evolution of Splash’s global data systems. This role is responsible for managing Salesforce as the central system for program-related data, developing data quality protocols, and leading reporting and analysis efforts through Tableau dashboards and KPI scorecards.

Beyond technical expertise, this position is highly collaborative, working across Impact & MLE, Programs, Operations, and Technology teams to align data collection, reporting, and system enhancements with organizational needs, resulting in a clear investment and planning roadmap for our data systems. The Global Lead also plays a key role in training and mentoring staff and implementation partners, ensuring data integrity and building capacity in data literacy, reporting, and system use.

Success in this role requires strong Salesforce expertise, data governance skills, and a strategic mindset—balancing field-driven data needs with scalable solutions that enhance Splash’s ability to measure, communicate, and improve program impact.

Reports to Chief Impact & Strategy Officer

Roles & Responsibilities

Salesforce & Data Management

–  Oversee and maintain program-related data in Salesforce, ensuring accuracy, consistency, and accessibility.

–  Identify data quality issues, conduct root cause analysis, and implement improvements.

–  Customize and optimize Salesforce in collaboration with program leads and the technology team.

–  Set architectural standards and approve major system enhancements, integrations, and workflows.

Data Analysis & Reporting

–  Develop methods for tracking progress against program goals and key indicators.

–  Lead Tableau dashboard creation for internal learning, decision-making, and donor reporting.

–  Ensure clear, audience-specific data visualization and communication.

Training & Capacity Building

–  Design and oversee a global data literacy and capacity‑building strategy.

–  Work closely with Splash’s Regional Impact & MLE team members to define, improve and implement Impact & MLE processes and protocols.

–  Create and update training materials on system use, reporting functionality, and data standards.

–  Train and mentor staff and implementation partners on proper data entry and analysis.

Cross-Functional Collaboration & Governance

–  Act as a bridge between Impact & Programs, Business Development, Finance/Ops and Technology teams on matters related to data systems and our technology stack.

–  Oversee data governance and ensure adherence to quality standards.

–  Support grant reporting and government data-sharing requirements.

Qualifications

Education & Experience

–  Bachelor's degree in a relevant field (or equivalent work experience).

–  5+ years in data management, with 3+ years in a Salesforce-focused role.

–  Demonstrated experience developing and implementing organizational data strategies.

Technical Expertise

–  Salesforce Administrator Certification or Platform App Builder experience required.

–  Proficiency in Tableau (or similar tools) for data visualization.

–  Strong understanding of database structure, content management, and data governance.

Soft Skills

–  Excellent organizational, analytical, and communication skills.

–  Ability to train and mentor diverse teams, including remote and international staff.

–  Passion for data accuracy and impact-driven decision-making.

The Ideal Candidate

–  You demonstrate excellent organizational skills, self-motivation, flexibility, and the ability to work and thrive in a fast-paced, energetic, entrepreneurial environment.

–  You are willing to define the strategy, but also do the required work to execute on that strategy.

–  You are passionate about data accuracy, are results-oriented, and place a high value on the quality of your work.

–  You have a keen intellectual curiosity and ability to create meaning out of data.

–  You have strong communication skills and ability to connect with people of various levels in an organization. 

–  You exhibit cultural sensitivity and the ability to work effectively with remote team members using e-mail, Microsoft Teams, SharePoint and other such methods. 

–  You are motivated by Splash’s mission and goals. 

Compensation & Benefits

At Splash, we prioritize our mission by offering benefits to support our employees and their families.

·       Splash operates across time zones with flexible work schedules. Team members can set standard hours within their time zone but should be available for occasional off-hours work. This is balanced by a self-managed schedule allowing personal time.

·       Benefits include 18 days of paid time off, increasing by 2 days each year up to 28 days, 11 paid holidays, and Wellness Fridays (reduced hours on Fridays). Additionally, we offer two weeks of paid time off mid-year during July 4th week and the last week of the year.

·       Medical, dental, vision insurance, and a 401K plan with a 3% match.