At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so what people hold near and dear arrives on time and in full.

We believe (and live!) four core values:

• Transparency First: We make everything visible so that everyone can operate better
• Always strive to make things simpler
• We are One Team, we have each other's backs
• Relentless iteration to optimize and improve

Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full—because every shipment matters.

We are seeking a highly skilled Senior Integration Engineer to serve as a critical bridge between our customers and our product engineering team. This role is ideal for an engineer who is as comfortable writing production-quality code as they are guiding customers through complex technical challenges.

As the primary technical point of contact for customers pursuing integrations with our platform, you will provide expert advice, design guidance, and hands-on support. When needed, you’ll contribute code improvements within our product to streamline integrations. In addition, you will design and build pluggable integration modules for third-party software that enable faster adoption of our technology.

This is a customer-facing senior role that demands not only deep technical proficiency but also excellent communication, empathy, and problem-solving skills. You will succeed by ensuring customers feel confident, supported, and empowered in their integration journey—while driving improvements that make our product stronger and more versatile.

Our ideal candidate has:

• 5+ years of professional software engineering experience, with expertise in building and maintaining production-grade applications or APIs.

• Proficiency in C#/.Net

• Some experience in other modern programming languages (e.g., Python, Java, Go, JavaScript/TypeScript). 

• Solid understanding of API design, REST, webhooks, and common integration patterns.

• Proven track record of customer-facing technical engagement—pre-sales engineering, solutions engineering, or technical consulting experience a plus.

• Exceptional written and verbal communication skills: ability to explain complex concepts to both technical and non-technical audiences with clarity and confidence.

• Demonstrated ability to collaborate cross-functionally with product, engineering, and customer-facing teams.

• Experience developing integration toolkits, SDKs, or pluggable modules highly preferred.

• Comfort balancing multiple priorities and customer needs in a fast-paced environment.

What you’ll be doing:

• Act as the primary technical advisor for customers implementing integrations with our product, providing architectural guidance, best practices, and hands-on troubleshooting.

• Develop, maintain, and document pluggable modules, SDKs, and integration libraries that accelerate customer adoption and streamline onboarding.

• Collaborate with internal engineering teams to implement product improvements and enhancements that address recurring integration challenges.

• Maintain and improve our externally-facing developer documentation, ensuring clarity and ease of use.

• Translate customer needs into actionable technical solutions, balancing long-term scalability with immediate integration success.

• Represent the technical voice of the customer internally, advocating for features, documentation, and workflows that improve the overall integration experience.

What does Tive offer?

• A chance to join what may very well turn out to be the most important company in your career.

• The autonomy and resources to build what you know how to build.

• Work with a committed global team that have each others back.

• Office based or hybrid options. Your choice.

• Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.

We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.