About Tixr

Tixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events, music venues, and sports properties with modern, innovative solutions to their highly-complex ticketing and e-commerce needs. Our unified commerce platform is built for big, supporting all types of events, from festivals to global arena tours, and an almost limitless suite of commerce offerings beyond admission tickets.

About The Position

As our SDET you will be part of a growing team that is building the most exciting live event technology company on the planet. You will report directly to the Director of QA and will collaborate directly with the CTO, software developers, product owners and other senior team members to solve problems and deliver the highest caliber product to our powerful and influential clients. You will have the benefit of extensive autonomy to explore and innovate for the betterment of our products.

The ideal candidate has strong experience with Java, Selenium, RESTful APIs, MySQL, Couchbase, and thrives in a fast-paced development environment. This role will ensure both functional and non-functional quality, integrating deeply into CI/CD pipelines and leveraging tools for live system observability.

About You

You love to take on new challenges. You thrive in environments where you can help create structure. You have an interest in the live event industry, whether it be music festivals, themed attractions, lifestyle, e-sports, artist tours, or nightclubs. You enjoy working with a close-knit team. You are comfortable in a high growth environment where change is the norm.

Work-Life

This role is 100% remote with an optional work environment at our Santa Monica office, located on the 3rd Street Promenade. Most teams run West Coast Hours with lots of autonomy. At this time we are only able to hire US Citizens or active US Green Card holders

Responsibilities

• Drive shift-left testing practices by collaborating early in the development lifecycle and ensuring quality from the initial design phase.
• Collaborate with software developers, dev-ops, and product teams to define test strategies that support CI/CD.
• Design and develop automated test suites using Java, Selenium, REST-assured, and Postman for UI and API layers.
• Validate data integrity across MySQL and Couchbase databases.
• Integrate automated tests into CI/CD pipelines using GitHub Actions.
• Use New Relic and logs to monitor application behavior, detect anomalies, verify deployments and diagnose issues discovered.
• Develop and manage test data, mocking tools, and automation utilities.
• Troubleshoot flaky or failing tests and drive reliability improvements.
• Support environment setup and configuration for automated testing across dev, test, staging, and production environments.
• Conduct and support non-functional testing efforts, including: Performance testing (load, stress, scalability), Security testing (vulnerability scanning, basic threat validation)
• Reliability and availability verification through monitoring tools
• Execute test plans, and checklists to verify the functionality and performance of new features and services
• Create end-to-end test cases, record test results, generate detailed findings/bugs
• Participate in agile ceremonies with a QA mindset.
• Work with engineering and cross-departmental teams to identify test requirements
• Contribute to the development and maintenance of QA test automation framework for Web, Mobile, and APIs
• Learn, adhere to, and improve QA processes
• Work independently to solve problems with minimal supervision
• Become well versed and understand the full Tixr software stack
• Support all employees by addressing questions or concerns in a timely manner
• Foster a Quality culture

Qualifications

• 2-4 years of experience as full-time SDET with strong emphasis on Software Quality Engineering
• Strong programming skills in Java, JavaScript and experience with Selenium WebDriver, quick to learn and adapt to other programming languages as needed.
• Proficient in REST-assured and Postman for API automation.
• Experience designing and executing end-to-end test cases including front-end, API, and database layers (MySQL and Couchbase) as part of full stack flows.
• Familiar with CI/CD driven quality gates.
• Hands-on experience with New Relic or equivalent observability tools.
• Experience designing and executing non-functional tests such as performance or load testing.
• Demonstrated knowledge and understanding of software testing methodology and best practices
• Proven experience working in Agile Scrum environments, utilizing Agile management tools such as JIRA for sprint planning, issue tracking, and collaboration.
• Experience with Git software version control
• Strong organizational skills, including the ability to respond quickly in a fast-paced environment
• Ability to quickly learn new technologies
• Able to prioritize and manage multiple projects simultaneously
• Proactive, positive, driven mentality that thrives in a collaborative team environment
• Excellent communication and documentation skills
• Superior attention to details

Preferred Qualifications

• Experience with performance testing
• Experience of web application security testing and OWASP
• Experience working in the ticketing, live events, music, or entertainment industries
• Familiarity with containerized test environments (Docker, Kubernetes).
• Experience with contract testing (e.g., Pact) or service virtualization.
• Knowledge of feature flag systems and progressive delivery.

The Perks

• Salary Range $120,000 - $145,000 + Bonus + Equity
• 100% Remote okay
• Health benefits starting at $0 premium + choice of dental and vision plans
• Unlimited PTO, holidays, a paid day off on your birthday
• 401k
• Fun and relaxed work environment
• Access to awesome events!

Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. We're a California born and bred company that's still founder owned and led to this day, and we support a global client base with staff throughout the US, Canada, and UK.  We exclusively power 500 of the most respected live entertainment brands in 40 countries including LIV Golf, Wynn Nightlife, Riot Fest, Acura Grand Prix of Long Beach, Riot Games Arena, Luke Bryan’s Crash My Playa, Sturgis Buffalo Chip, Lightning in a Bottle, Portland Trail Blazers’ New G League Affiliate Rip City Remix, among many others.