At HOEM Management, We Create Wonderful Communities

Do your values align with ours? Join our team!

Do the Right Thing

Safe & Welcoming

HOEMies First 

Work Creative 

Sneaky Cuteness 

Priority will be given to current HOEM residents. It is required that Neighbourhood Leaders live at HOEM during their employment term. Placements will be completed at the discretion of the Student Life Manager (for clarity - you may have to move, even if you renew your specific space!).

At HOEM Management Inc., we believe in building a team of passionate individuals who truly love what they do. Our mission is to create wonderful communities—and that guides everything! 

Contract Terms Available: 

Academic Year

Compensation: $19/hr 

Regular Duties 

Building community is what we do, and making sure that students feel comfortable being themselves is integral to that. Our team of Neighbourhood Leaders help to ensure that our HOEMies (yes, that’s what we call our amazing residents!) settle into living at HOEM and have someone to connect with if they need support.

Successful candidates are expected to be comfortable dealing with difficult and high-pressure situations including but not limited to mental health crisis, roommate conflict, physical health concerns, and facility related concerns.

We’re a team of people who does whatever it takes, so there will be other duties that you are assigned in your role with us that don’t fit nicely into this list.    

Our Neighbourhood Leaders are approachable, with strong interpersonal skills and the ability to build rapport so students feel comfortable approaching them for support.

At the end of the contract term, success in this position will look like: 

• Strong sense of community: HOEMies in your neighbourhood will report feeling a strong sense of belonging, attributing it to the safe and welcoming environment you created.
• High student satisfaction: student feedback reflects high satisfaction and feeling supported by you, reflecting positive experience and meaningful connections.
• Reliable and organized leadership: You consistently demonstrate punctuality, organization, and effective time management during on-call shifts, ensuring efficient student support.
• Confident crisis support: you feel equipped to handle any student crisis with empathy, critical thinking, and clear communication, providing timely and effective support.
• Confident communication skills: You’ll demonstrate the ability to effectively use written and verbal communication to respond to a variety of inquiries with clarity and professionalism.
• Strong problem-solving abilities: You’ll be able to apply critical thinking and communication skills to confidently assess situations and resolve issues effectively.

Work Schedule  

Key Responsibilities

Office Hours

As a Neighbourhood Leader, you will hold regular, dedicated office hours to serve as an accessible point of contact for students in your community. During this time, you will:

• Be present and available to address student concerns in real time
• Conduct and schedule follow-up meetings related to ongoing issues, such as cleanliness inspections
• Respond to NL emails and complete administrative tasks
• Conduct building walkthroughs and update hallway/community postings as needed

Example Schedule:

• Monday: 6:00 – 8:00 PM
• Tuesday: 7:00 – 9:00 PM
• Wednesday: 4:00 – 8:00 PM

Neighbourhood Initiatives & Door Knocking

You will proactively engage with residents through intentional outreach and community-building efforts, including:

• Planning and executing engagement activities that make students feel appreciated and welcomed
• Conducting weekly door-knocking check-ins across different suites to build genuine connections and monitor resident wellbeing
• Reaching students who may not attend programming but still deserve to experience the HOEM community spirit
• Incorporating initiative planning into office hours when time permits, or scheduling it as a dedicated standalone task during busier period

Community Socials

You will organize and facilitate weekly community socials for your designated neighbourhood, designed to strengthen relationships between residents and their Neighbourhood Leader. Responsibilities include:

• Planning engaging, floor-specific social activities on a weekly basis
• Briefly recapping the HOEM newsletter at each gathering to keep residents informed
• Hosting socials at a consistent, recurring time to build routine and attendance

Study Hours

You will facilitate regular study sessions for your floor or the broader building community, creating a supportive, academically focused environment. The goal is to:

• Provide a consistent, welcoming space for students to focus on their academics
• Foster a sense of community around shared goals and mutual encouragement
• Build connection between residents in a low-pressure, productive setting

Training: There is mandatory training that you need to be present for.   

Academic: August 17th - 21st, 2026

Move-In & Move-out Days: Move-in and move-out days are mandatory for the full HOEM team. You will receive at least 2 weeks’ notice for your assigned work hours for these days.    

August 22-23, 2026

Away Date Blackout Periods: Due to the cyclical nature of our work, there are specific periods that no scheduled absences will be permitted:   

August 17th - September 30th, 2026

April 24th - May 3rd, 2026

All successful candidates must maintain student status throughout their term of employment. They must also pass a Police Criminal Records Check through their local Police Department at their own expense. Preference will be given to applicants who live at HOEM.   

Ready to make a difference? Apply now and become a key player in building a thriving community! Please submit your application below by April 3d, 2026 at midnight.