About Nerdio

At Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments. 

We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune. 

Created in 2016, Nerdio has always taken a market-leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology. 

Today, Nerdio is used in over 50 countries by more than 15,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible. 

We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.

About the role

We are looking for a Senior Software Engineer (Individual Contributor) to help design and build Nerdio’s internal AI Enablement Platform within R&D. This team will develop software, tooling, and workflows that enable employees across the company to adopt AI more deeply and use it to improve productivity in meaningful, measurable ways.

This is a hands-on engineering role on the R&D team that will work directly with the CEO during the first phase of the initiative to define, build, and operationalize the platform. This project is high-intensity, fast-paced, and focused on rapid progress — candidates who thrive in that type of environment will be well-suited for this role.

The role requires strong software engineering fundamentals, a deep understanding of the Microsoft IT stack (including Entra ID, Azure, and Microsoft 365 — particularly around identity and authentication), and deep curiosity about emerging AI development workflows with practical experience using tools such as Claude Code to accelerate high-quality software delivery. As the initiative evolves, the role may continue to expand within this area or transition to other strategic R&D priorities based on business needs.

What you'll do

Platform Engineering & Internal Tooling

• Design, build, and maintain internal AI enablement tools, services, and developer workflows
• Build integrations that connect AI capabilities with internal systems, knowledge sources, and day-to-day workflows
• Translate ambiguous productivity problems into practical engineering solutions and reusable platform capabilities
• Develop and iterate on prototypes, proofs of concept, and production-ready implementations
• Help establish durable engineering patterns, documentation, and operational practices for the platform

AI-Native Software Development

• Use AI-assisted development tools extensively to design, implement, test, debug, and refactor software
• Bring strong practical experience with Claude-based development workflows, including using Claude for code generation, architecture exploration, testing support, and iterative problem solving
• Evaluate and improve prompt, context, orchestration, and retrieval patterns to increase quality, reliability, and speed
• Apply responsible AI engineering practices, including security, privacy, access control, and safe handling of internal data

Microsoft Stack & Identity Architecture

• Implement and integrate Microsoft identity and authentication systems, including Entra ID, Agent 365, and Microsoft 365 services — this is a critical area of technical expertise for this role
• Navigate and solve complex identity and authentication challenges across the Microsoft ecosystem with deep, hands-on understanding
• Design and build integrations that correctly leverage Microsoft’s identity infrastructure, including OAuth/OIDC flows, conditional access, and enterprise auth patterns
• Apply deep knowledge of the full Microsoft IT stack — not just the developer stack, but the IT stack: Entra ID, Agent 365, Microsoft 365, Azure, and their interdependencies

Cross-Functional Collaboration

• Work directly with the CEO and executive leadership to understand platform vision and translate it into engineering priorities
• Partner with product, design, architecture, security, and business stakeholders to identify high-value AI enablement opportunities
• Support rollout, onboarding, and internal enablement by helping teams adopt new AI-powered workflows effectively
• Communicate technical tradeoffs, implementation plans, and outcomes clearly to technical and non-technical audiences

Execution & Operational Excellence

• Deliver features and services end-to-end, from design and implementation through testing, deployment, and iteration
• Write clean, maintainable, well-tested code and contribute to sound engineering standards and review practices
• Instrument systems, monitor usage, and help measure the impact of AI enablement on productivity and quality
• Improve reliability, performance, and maintainability through thoughtful architecture, automation, and continuous refinement
• Stay current on emerging AI engineering tools and techniques and apply them pragmatically where they create real value

Qualifications

• 5+ years of software engineering experience building production systems in SaaS, cloud, or enterprise software environments
• Deep, hands-on knowledge of the Microsoft IT stack — including Entra ID, Azure, and Microsoft 365 — with expertise in identity and authentication architecture
• Strong hands-on coding skills and software design fundamentals, with experience building services, integrations, APIs, and internal platforms
• Demonstrated experience using AI-assisted development tools in real engineering workflows, with especially strong familiarity with Claude-based development
• Experience translating ambiguous requirements into robust technical solutions and iterating quickly from prototype to production
• Excellent problem-solving, debugging, and communication skills
• Comfortable operating in high-ambiguity, high-intensity, fast-paced environments and working across multiple disciplines

Preferred Qualifications

• Experience building LLM-powered applications, agent workflows, automation systems, or internal developer tools
• Experience building LLM-powered applications, agent workflows, automation systems, or internal developer tools
• Familiarity with prompt engineering, context management, retrieval patterns, evaluation workflows, and model/tool orchestration
• Experience with Entra ID configuration, conditional access, OAuth/OIDC flows, and enterprise auth patterns in the Microsoft ecosystem
• Experience with CI/CD, observability, and secure enterprise software delivery practices
• Interest in emerging AI engineering trends and a strong point of view on how tools like Claude can improve software development quality and velocity

Benefits and Incentives

• Competitive Base and Incentive Plan
• Stock Options
• Health and Welfare Plans*
• Life and Disability Plans*
• Retirement Plan*
• Unlimited Flexible Paid Time Off, including your birthday off!
• Collaborative Team Culture

* Benefits for international employees, outside the US, vary by country. 

Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.